Management Quality Control

Ramon A. Jimenez

**** ******* ****** *****, **, *0461

Phone: 718-***-**** Email: ****************@****.***

Career Profile:

Over fifteen years of experience in client relations and the technology operations industries, combining deep operational experience, technical knowledge, and cross-functional communication abilities. Extensive experience with financial reporting, risk management, and troubleshooting to resolve efficiency issues and maintain excellent client support. A dedicated team player with strong interpersonal skills I welcome challenging opportunities with abilities to multitask, achieve organizational goals, and resolve complicated operational issues.

Areas of Strength

Quality Control

Risk/Error Management

Reporting

Client Services

Trade Support

MS Office, Excel

Operations Support

Bilingual-English & Spanish

Trouble Shooting

Professional Experience

Schear Construction LLC, Huntington, NY 7/2014 to 1/2016

Management/Quality Control of EIFS

Calray Gas Heat Corp., Bronx, NY 11/2013 to 5/2014

Product Management/Field Technician

CREATIVE INTERIORS PLUS, Rutherford, NJ 11/2012 to 10/2013

Site Manager

CITIBANK, New York, NY 5/2005 to 12/2011

US Equity Trade Support, Operations

Assisted traders to prevent firm risk by rectification of any transaction issues or P&L discrepancies.

Collaborated with overseas development teams using scripts to search and correct trades on OATS.

Interfaced trade correction execution reports with related member trade reports on OATS via FINRA.

Refined and revised daily reports from FINRA to maintain compliance within regulatory operations.

Monitored system errors or position discrepancies resulting in P&L corrections.

Analyzed reports against front end Order Management Systems (OMS) and Mainframe used on UNIX to resolve institutional, proprietary, and agency street breaks.

Provided support for compliance officers and risk management teams trouble shooting middle office related tasks for US Equities trading and Structured Products.

Performed updates to client accounts as part of the onboarding team via Omgeo.

Executed daily drop trade reports to prevent next day trade breaks.

THOMSON / REUTERS, New York, NY 3/2002 to 11/2003

Web Content Consultant

Collected and analyzed financial information from Bloomberg and Reuters for new Investor Relations (IR) web tool.

Evaluated quality control of new investor web tool designed for hosting dynamic and static financial pages.

Entered financial data into secured servers for IR web tool from various markets.

INFINITY CONSULTING SOLUTIONS, New York, NY 9/2002 to 11/2003

Consultant

Managed work for Time Warner Music Group including extracting legal documents from various data base and network drives for legal department.

Created and provided weekly progress reports for the legal department.

Managed the migration for Diageo Inc. of 3000 end user to updated operating system and firm programs.

Consulted with user community to ensure accuracy of data, deployment, and training.

Generated reports for team leader to keep track of the audit progress.

PR NEWSWIRE, Jersey City, NJ 9/1997 to 9/2001

Investor Relations Web Producer

Collaborated with web designers to maintain a seamless transition from the client website to new IR web page hosted on PR Newswire (PRN) servers.

Managed updates to clients IR pages from Quarterly earnings to Proxy Statements via web portal

Maintained daily and weekly tracking reports of all activity with clients.

IR Client Technical Services

Supervised, updated, and maintained client registrations and profiles of various PRN products.

Assisted in Y2K testing by verifying proper function of all services from CNOC, Microsite, VIQ, PRN Direct, Today’s Headlines and Today’s News.

Global Wire Center

Communicated directly with clients for distribution of Quarterly earnings and news release via the wire system.

Performed formatting, proofing, and distribution of client news using PRN customized distribution list.

Education & Training

IONA University, New Rochelle, New York Computer Technology

SUNY Farmingdale, New York Business Management

Manhattan Institute, New York, NY. Dialysis Technician Certified

Training Courses:

HTML Programming

Anti-Money Laundering

Basic Computer Hardware

OSHA Construction Safety and Health Certified

DOB Approved 32 Hour Rigging Foreman

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