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DIVYA TIWARI
*************@*****.***
OBJECTIVE:
To get a challenging and responsible job position with a reputed company where my work experience will contain important appliance and use of my opportunity for development.
To work in a challenging and creative environment and effectively contribute towards the goals of the organization.
Job Title: U.S. Payroll Implementation Senior Analyst August’10, 2010 to January’18,2016(5.3 yrs)
Project name: Data Conversion (Majors-Implementation)
ADP Pvt Ltd, Hyderabad, India
Role and Responsibilities:
Convert the client’s employees personal details, job related details, taxing information and balances data from the client’s existing system to ADP’s Mainframe acceptable format.
Creating pay slip and deducting the different taxes from their pay slip depending upon the state of the client.
Deliver the completed files to the DSS (Data Service Specialist) team for parallel testing and/or live processing.
Achieve process and individual targets based on SLA’s which will be fixed by the Management based on the requirement.
Complete all required elements as outlined in the individual training and development plan.
We receive employees Master file and Balances from Employer as vendor wise Co code in text, PDF's and Excel documents. Balances are converted in excel and loaded to PCPW application and create Pay file. Through pay file Dss will load it to mainframes.
Training the new hires on the basics of the process and taking care of their access with regards to the portal, citric, and all other sites for new hires. Mentoring the team and supervising them on the work floor
I also work on extracting Time labor management, supervisor assignment and custom report.
Work on Human Resource Benefits (HRB) which is vast subject and deals with history data of employees, enrollment, emergency & dependents information.
Part of the business process innovation (BPI) which is to simply process into simpler steps and easier way.
Part of kaizen project
Apart from the above listed things these are the additional job responsibilities.
Sending ETA reports to management.
Maintaining confidentiality relative to organizational strategies, objectives, and practices
Compare the quality trends and send related reports.
Attending procedural update calls and giving inputs.
Subject matter expert for team. Handled a team of 10 members.
Scheduling& conducting meetings for team.
Communicating associate activity on multiple line of business.
Having weekly/monthly client calls. Preparing weekly/monthly reports and share across to the client
Personal Skills
Flexibility to work in any environment and ability to adapt quickly and positively to challenging situations.
Good leadership qualities and mature friendly personality who enjoys working individually or as a member in a team.
Excellent interpersonal skills, leadership, excellent verbal and written communication skills, willingness to learn.
Achievements:
Awarded as a Star Performer of the Month many times and received 8 Quarter awards.
Received appreciation from the Management for excellent performance.
Got trained on four products - Payroll, WFN Imports, HRB & TLM.
Trained on other vendors related to payroll and other products for new folks & team members.
Gave presentations to BU regarding project and given value adds to process on innovation front which is implemented.
Received quality honor award where I have maintained quality for more than 2 years.
Part of BPI Team which is on innovation front and was also on testing phase.
Part of the Kaizen training session.
Technical Skills:
Operating Systems : MS DOS, Windows95, XP, 2003,
Tools : PCPW, PDF Exchange, Monarch, WFN
Packages : Office 2007 (MS Word, MS Excel, MS Power Point, MS Access), SQL& C++ programming.
Educational Qualifications:
2010-2013
MCA, PGRRCDE,Osmania university
72%
2007-2010
BSC computers, St.Francis college for women-Begumpet
78%
2005-2007
MPC, St.Francis college –Sec’bad
78%
2005
SSC, St.Anns High School
80%
Strength:
Optimistic.
Hardworking and punctual.
Good time management skills.
Adaptable
Energetic.
Hobbies:
Listening to music
Reading books
Travelling
Personal Details
Name : Tiwari Divya Rani
Father’s Name : Tiwari Devendra Prasad
Languages Known : English, Hindi and Telugu.
Date of Birth : 15-10-1989
Email Id : *************@*****.***
I promise my utmost sincere efforts towards the responsibilities. I would be carrying within the role provided to me.
PLACE: SECUNDERABAD Date: 10/03/2016