Customer Service Office

Stephanie Gallo

**** ******** ***** ****: *******82A

Riverside, CA92503 Cell:951-***-****

****************@*****.***

Career Overview

Energetic, results-oriented team-player eager to bring strong administrative skills to a growing company in need of top-level support.

Energetic and reliable office assistant skilled with working with filing system. Results-organized filer with excellent organizations.

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o OrganizationalSkills required

. Typing 70upm o Prepare outgoing mailfor distribution

. Filing o Fax, scan and copy documents

o Organization and planning skills o Maintain office filing and storage systems o Attention to details . Update and maintain databases such as mailing'

. Keep office area clean and tidy lists, contact lists and client information o Perform work related errands as requested such as o Update and maintain internal staff contact lists going to the post office and bank

o Monitor and maintain office supplies

o Ensure office equipment is properly maintained and serviced

Core Accomplishments

Organization

o lmproved office efficiency and customer service by overhauling previously haphazard filing system. o Reorganizing the files into categories

o Reviewed the records into standard order and filed records into standard order and filed records in designated areas according to alphabetic and numberic filing system Administration

o Performed administration tasks such as filing, faxing reports, photocopying collateral and scanning documents for inter-departmental use.

Professional Experience

Office Assistant 01/1998 - 0711999

California Chimney Sweep West Covina, CA

Maintained detailed administrative and procedural processes to improve accuracy and efficiency. Updated clients accounts and information on a daily basis. Developed more efficient filing systems and customer database protocols. Handled and processed confidential clients information. Maintained and organized master Resident lndex and information files in master database.

Education

Certification: Everest College - MedicalAssistant 2007 City Of lndustry, CA, USA

N/A: Mount San Antonio College - GeneralStudies 2003 Walnut, CA, USA

High School Diploma: South Hills High School 1998

Govina, CA, USA

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