Customer Service Manager
Resume:
Good morning!
My name is Dana McRae and I studied criminology at Florida State University. The purpose of this email is to express my interest in working for you. I graduated in May 2015 with my Bachelors of Science degree in Criminal Justice, a minor in Communications, and a certificate in Emergency Management and Homeland Security from Florida State University. I feel I would be a great candidate for employment in your office due to my ample experience within the community and my office knowledge. I am a quick study and eager to learn all that I can with your office’s assistance. I am able to work independently as well as in a group and I can relate and adapt to a vast number of situations. I have attached my resume and my references, so you can learn more about me and the work I have done.
I understand how fast paced your office must be. I am eager to learn and I am self-motivated. I enjoy taking on projects head on and delivering a finished product quickly and efficiently. I am available to work full time hours and I can start as soon as possible.
I would be grateful for an opportunity to meet with you to discuss if there is a place for me within your office. Please let me know if there is a good time for me to come in and interview with you in person.
Thank you so much for your time, and I hope you have a wonderful day!
Sincerely,
Dana McRae
*****@**.***.***
Dana McRae
5210 Harborside Drive, Town n ‘ Country, FL 33615
352-***-**** ~ *****@**.***.***
Education
Nature Coast Technical High School
June, 2011 High Honors
Pasco Hernando Community College
6 credit hours earned
Florida State University
Bachelor of Science in Criminology and Criminal Justice
Minor in Communications
Certificate in Homeland Security and Emergency Management
Internship with the United States Marshals Office
Work History
Ethos Risk Services - In-House Fraud Investigator 02/15 - current
• Security and Brand Protection
• Verifying Insurance and creating reports
• Maintaining a working relationship with all clients
Campus Park at Tenn Street (Asset Campus Housing) - Leasing manager 11/2014 - 02/14
• Leasing apartments and training new employees
• Being adaptable to an ever changing market
• Creating marketing plans and maintaining a full occupancy
• Managing and maintaining occupancy
Student Housing Solutions- Business manager 4/2013 - 11/2014
• Professional and warming customer service
• Answering phones, taking messages, and scheduling appointments
• Collecting rent, paying community invoices, and handling all resident issues
Professional Achievements
Academic Honors & Achievements
• 3.29 GPA
References:
Campus Park at Tenn Street
Viola Cannon – Property Manager
United States Marshal
PJ Joanos
United States Marshal
Marty West – Supervisory Inspector Florida Regional Fugitive Task Force
Contact this candidate