OBJECTIVE
Looking for the greatest opportunity to work as a Technical Support Technician
HIGHLIGHTS OF QUALIFIACTIONS
•Experience working with individuals from different cultural backgrounds
•Responsible, Hard working, always willing to learn
•Excellent communication skill in English
•Experienced with computer system
•Quiet, friendly, punctual.
SKILLS
Able to understand computer hardware and other operating system’s function
Familiar with multiple models of desktop and laptops
Having experience with help desk tracking systems
Having experience with trouble shooting network printers
Able to install equipment,wiring, machines and software programs
Able to work independently and under pressure
Responsible for other duties as assigned.
WORK EXPERIENCE
Mars Canada at Bolton Office 2013 – Present Production team associate
Self Employed (Leotech Computers) India 2008 – 2012
•Computer Sales, Computer Rental Business
•Repairing of Computer, printer & other peripherals
•Maintain, Trouble shoot and administer the local area networks and computer workstations
•Installation of computer hardware, networking and Operating Software.
NWAF HOSPITAL, K.S.A. 1998 - 2008
Computer Engineer
•Responsible for the efficient operation and maintenance of computer hardware
and peripherals, throughout the main hospitals & associated clinics
•Responsible for planned preventive maintenance program for all computers
•Responsible for attending computer service calls for operational problems and software related configuration, network related issues, participate in feasibility studies for projects under the instruction of department head.
•Responsible for stock maintaining computer spare parts
•Responsible for the preparation of monthly accomplished reports
•Participate actively in the software training and education programs for new recruits together with the departments continues in house training program to meet with changing pace of technology.
MicroLan Computer System, India 1996 - 1998
Hard Ware Engineer
•Maintain, Trouble shoot and administer the local area networks and computer workstations.
•Evaluate and install computer hardware, networking and Operating Software.
•Load computer tapes and disks and install software.
•Documented the hardware maintains and produced in request.
•Provide problem-solving services to network users.
•Perform routine network back up and control records.
•Monitored the network
•Analyzed and maintained computer networks.
EDUCATIONAL PROFILE
•3 Year Diploma in Computer Technology 1992 – 1995