Sales Customer Service
Resume:
Seth D. Madej
**** **** **, **********, ** *****, United States
*********@*****.***
[C] (973) 820- 1256
OBJECTIVE
My objective is to apply my experience working in a highly competitive marketplace in a multinational environment as a financial analyst. My background in managing people, exceeding financial and non financial goals, and developing and expanding new markets demonstrate my drive and determination to consistently achieve success.
EDUCATION
University of Delaware, Newark, DE - 2014
Bachelor of Science – Economics
Bachelor of Science – Finance
Richmond America University in London, Florence Italy – 2012
American Institute of Foreign Studies Florence
Montclair High School – Montclair, NJ – 2010
RELATED EXPERIENCE
FLORENCE FOR FUN, Florence, Italy
(Promoted to) Director of Sales and Marketing (March 2015 – present)
Responsibilities include;
Grew our team from 6 Sales Associates to 14 Sales Associates, 10 Interns and a staff of 6 Campus Reps in America
Formulate company’s social media strategy across Facebook, Instagram, and Twitter totaling an increase in followers by 8,000, and increase in sales by 200%
Oversee and direct Multimedia, Social Media, and Blogging teams
Increased profit margin by 10% through weekly cost analysis of our product
Direct customer service relations activities resulting in a 98% retention rate
Sales Associate (June 2014 – March 2015)
Promoted both company and product through the use of various social media platforms
Scheduled daily meetings with clients to execute sales and generate revenue
Top salesperson for two consecutive quarters; exceeded quota by 170%
JPMORGAN & CHASE, Newark, DE –
Foreign Exchange Derivatives Intern (August 2013 – May 2014)
Used TSS to retrieve data in order to create past value analysis of Bear Stearns Foreign Exchange transactions
Coded Foreign Exchange Transactions for corporate and institutional clients
Presented quantitative analysis of Foreign Exchange trades to upper level management
THE BRODSKY ORGANIZATION, Manhattan, NY
Acquisitions & Management Intern (June 2013 – August 2013)
Assisted in the underwriting of investments on real estate development.
Analyzed potential tenants’ financial statements.
Worked with a Building Manager to both manage 4 properties and the 60 employees employed at said properties.
SKILLS
Computer Software
Bloomberg Equity and Fixed Income Level 1 Certified
ProSystem FX Engagement and Management
TSS Foreign Exchange Programs
BJ Murray Financial Management
The R-Project”Statistical Analysis
Microsoft Office
Mac computers and software
Hubspot
Constant Contact
Social Media
Facebook Insights
Latergram
Schedugram
Hootsuite
Iconosquare
Adobe Photoshop Elements
Ray Festa Melanoma Foundation, University of Delaware, 2008-present
President/Founder
Founded the RFMF chapters at the University of Delaware, Montclair High School, and Glen Ridge High School.
Organized two free skin cancer screenings at Montclair High School in 2008 and 2010 with over 700 attendees.
Raised over $100,000 to help find a cure for Melanoma.
Assisted the foundation in their expansion from a local charity to a national charity.
Kappa Delta Rho National Fraternity, University of Delaware
Treasurer
Successfully set a budget and kept our Fraternity from exceeding said budget over the semester.
Raised over $30,000 for the B+ Foundation to help fight childhood cancer.
ACTIVITIES & LEADERSHIP EXPERIENCE
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