Customer Service High School

Summary of Qualifications:

Experience in Leadership, Childcare and Customer Service

Strong interpersonal, organizational, decision-making and leadership skills

Self-motivated with the ability to work alone or in a team environment

Skills:

Microsoft Word, Excel, Outlook, PowerPoint

Quick-learner

Flexible

Hands-on-learner

Clear written and verbal communication

Punctuality

Money management ability

Initiative and Proactive

Experience:

Personalization Mall

Gift Wrapper/ Assembly Line Worker:

Cleaned and prepared products to be shipped to customers 10/2013-04/2014

Examined products for defects Burr Ridge, IL

Efficiently wrapped assorted products in a timely matter

Cleaned and maintained and orderly work station

Home Day Care Provider 12/2012 – 08/2013

Child Care: Chicago, IL

Created activities for children ages 6mths-5yrs

Implemented daily breakfast, lunch and snacks plans and food

Planned trips to different venues for children to attend

Maintained daily schedule for children to follow

McDonalds 07/2011– 11/2012

Crew Member: Olympia Fields, IL

Filled customer orders correctly in timely manner

Assisted Customers by providing information and resolving their complaints

Receive payment by cash, check, credit cards, vouchers, or automatic debits

Maintain clean and orderly work areas and complete cleaning duties, such as mopping floors

Jones Community Center 05/2009– 06/2011

Male Leadership Volunteer: Chicago Heights, IL

Interacted in skill builders and positive exercises for peers (6-10 yrs)

Assisted in outdoor outings to self-esteem enhancing events

Participate in group play such as sporting games, arts and crafts, and music

Prepared and implemented snacks for group sessions.

Education:

Bloom Township High School, High School Diploma Chicago, IL – 10/2011

Daley College, Completed GED Chicago, IL – 10/2013

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