Customer Service Sales
Resume:
RICHARD BUZNEGO
**** ** **** ******, *****, FL **155
**************@*****.***
Career Overview
Reliable customer service representative with a proven track record in demanding sales as well as an passion for operations and management.
Core Strengths
- Training development -Bilingual (English/Spanish)
- Strong organizational skills - Telephone etiquette
- Creative problem solver - Cash management
- Listening skills - Personnel management
- Problem solver - Client Liaison
- Fast learner -Multitasking
Work Experience
Legal Assistant 3/2015-present
Trembly Law Firm
Answering incoming phone calls, sales lead intake, new client onboarding, scheduling, firm marketing projects, correspondence, Client Follow-up, Business referrals
Weblog writer 9/2014-2/2015
Tuffgnarl.com
Writing, editing, and posting blog articles on music, pop culture, and Men’s fashion. Creator of the Highly successful “Look Like a Grownup” series. Collaborating with lead editor and webmaster for post scheduling, content, and promotion through social media outlets.
Sales Professional 9/2013-present
Brooks Brothers at The Falls Miami, FL
Sales, one on one customer service. Fielding special orders and requests. Follow up with orders via phone and e-mail as well a maintaining written correspondence with clientel. Product knowledge in Men's, children's and Women's fashions. Answering phone calls/phone etiquette; product replenishment and restocking; visual merchandising
Department Manager 5/2012-8/2013
Urban Outfitters at Dadeland Mall Miami, FL
Floor Supervision, Responsible for store opening/closing on time, cash management and preparation of bank deposits, visual merchandising, delegation of tasks to sales associates. Scheduling and payroll, training and development, responsible for department sales, Customer service; fielding customer requests and special orders
Assistant Manager 11/2010-5/2012
Hot Topic at Dadeland Mall Miami, FL
Floor Manager, Responsible for store opening/closing on time, Head cashier, cash management and preparation of bank deposits, visual merchandising, delegation of tasks to sales associates. Customer service; fielding customer requests and special orders, returns and exchanges
References
Rebecca Cabaleiro – Store Manager, Hot Topic
Brett Trembly – Managing Partner, Trembly Law Firm
Cesar Yenkenes – receiving Manager, Barnes and Noble Booksellers
Contact this candidate