Technical Project Manager (Release Coordinator)
Resume:
Michael J. Delp
*** ****** ****** **** **** Phone: 724-***-****
Morrisvillle, NC 27560 Email: act9ae@r.postjobfree.com
SUMMARY OF QUALIFICATIONS
Seven plus years experience in software deployment technologies
Six plus years performing system administrator job duties
Six plus years experience in managing software licensing, upgrades and enhancements
Four plus years experience in Citrix development/deployment and VMWare
Two plus years experience performing Release Management duties
TECHNICAL SKILLS
Virtualization Technologies – Citrix XenApp, XenDesktop, App-V, Provisioning server, Thin Clients, App Lock, VMware vSphere/Virtual Lab Manager
Operating Systems – Windows 98/2000/XP/7/8
Server Systems – Windows Server 2003/2008/2012
Deployment Technologies – WSUS, GP Management, SMS, SCCM 2007
Remote Technologies – Logmein, WebEx, Sonic Wall, GoToAssist
Microsoft Technologies – AD, DNS
Languages – Powershell, JavaScript, VB Script, ASP.NET, HTML
Development Environments – Dreamweaver, Visual Studio 2008/2010
Web Technologies – JavaScript, VB Script, HTML, IIS, apache, tomcat
Database Technologies – SQL Server 2000/2005/2008/2012, MS Access
PROFESSIONAL EXPERIENCE
PNC Bank – Pittsburgh, PA June 2015 - Present
Technical Project Manager II (Release Coordinator)
Develop and maintain Release Management Sharepoint site.
Develop and maintain Release Management processes and procedures.
Coordinate and manage all PINACLE production releases.
Work closely with Line of Business, managers, PMs, developers and QA.
Develop and maintain all PINACLE yearly release milestones and calendar events.
Develop and maintain all PINACLE individual release schedule timelines.
Create and maintain scope, implementation guide, risk document and other release documents.
Manage performance testing for each PINACLE release.
Manage mock deployments into lower environments.
Manage Code Freeze Exception and Deferred Defect process.
Coordinate all service request for production day task and activities.
Manage defect management processes during functional and regression testing.
Compile detailed defect status reports during functional and regression testing.
Manage all PINACLE status, implementation guide, Go/NoGo and release meetings.
Communicate PINACLE release milestone dates to Service Partners/Vendors.
Communicate PINACLE release milestone dates to LOB, TMCC and PNC participants.
Manage production day task and activities.
Manage closure of defects and projects post-production release.
Manage monitoring post-production release.
Michael J. Delp Resume Page 2
HighJump Software/True Commerce – Seven Fields, PA June 2012 – June 2015
System Configuration Engineer II with Release Management Duties
Managed Release Management Process.
Facilitated weekly Release Management meetings.
Facilitated daily scrum meetings
Collaborated with multiple Agile teams to deliver quarterly production releases.
Coordinated with product owners to ensure quality throughout the product lifecycle, including reviewing specifications, developing schedules and resolving issues.
Configured multiple QA and development environments.
Performed System Administrator duties for QA and development environments.
Configured and managed QA and development environments using VMWare vSphere.
Developed and managed multiple ERP configurations systems within Virtual Lab manager.
Created and managed virtual machines within the virtual lab environment.
Developed functional and technical specification reviews.
Identified and escalated issues related to plan and quality.
Participated in developing support strategies that supported the environmental needs throughout the software development lifecycle.
Developed and managed environment configuration related to release plans.
Delivered base-lined branches to the QA and development teams.
Butler County Community College – Butler, PA Dec 2008 – June 2012
Application Software Specialist
Project leader for Citrix environment.
Scheduled and performed Citrix XenServer 6 migration and preventive maintenance.
Managed and maintained the creation/maintenance of Citrix XenDesktop & XenApp.
Managed the creation/maintenance of Citrix desktop images.
Managed license deployment and support of Citrix desktop software applications.
Assess and determine college software needs across the entire college community.
Developed and managed software deployment applications.
Assisted with developing training opportunities and provide ongoing support for all college software.
Assisted and help develop procedures to improve the effectiveness of campus technology.
Managed and planned all aspects of college software licensing, upgrades, and enhancements.
Monitored and maintained proper records to track all software licensing.
Assisted with budgeting software license agreements.
Ensured software licensing compliance.
Performed planning of technology related hardware upgrades, monitor the performance and diagnose problems associated with college software/hardware.
Coordinated preventive maintenance and emergency repair services for college software packages.
Coordinated plans for allocation and investment of resources for software needs.
EDUCATION
Franklin University, Columbus, Ohio
Master of Business Administration Degree May 2014
B.S. Degree in Information Technology May 2009
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