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Management Project

Ottawa, ON, Canada
April 08, 2016

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Ramin Gozar


Professional qualifications/key skills

** ***** ** ********** ** mainly Technical roles

14+ years of experience in Project Management

Holds a PMP, ITIL v3 & PR2F Certifications

Excellent knowledge of practical design and implementation of PMBOK/Prince 2/ITIL Management best practices/Agile methodology (Scrum)

Experience in Large and small organisations including 3 years’ experience in a start-up environment

Comfortable managing projects with a budget up to $16 million.

Profile Summary

Mr. Gozar is an “Outside the box thinker “PPP(Portfolio, Program, Project) manager with over 20 years of experience in directing projects and resources in fast-paced, multi-channel environments. An articulate communicator, able to elicit outstanding performance from a diverse array of professionals; highly successful in developing synergistic relationships to bring projects to completion with direct business and organizational success while preparing for the future. Mr. Gozar possess an equally disciplined focus on organic growth, and can design new lean management processes that could reliably draw new revenues from existing businesses.

Ramin Gozar has over fifteen years’ experience in the practical application of IT/None-IT Project Management (PMBOK, Prince 2) ’best practices’. He has a strong background in IT strategic planning, management of organizational change and financial management, as well as PMBOK Project lifecycle and PRINCE 2 seven process structure model. Ramin Gozar has a keen understanding of human interaction and the change process; this enables him to navigate and understand complex change environments. He is a skilful communicator and clients, peers, and professional colleagues often seek Mr. Gozar out as a SME and mentor. He quickly understands organizational vision and challenges, and works with people to translate these into achievable strategies, plans, objectives, and goals.

Ramin Gozar areas of expertise are:

Ability to navigate and understand complex change environments, understand organizational vision and challenges, and work with people to translate these into achievable strategies, plans, objectives, and goals

Service Delivery Management

Business Systems analysis, & Technical Project Management from inception to completion.

Mergers, Acquisition, and Separation of IT infrastructure Assets Project Management

Goal oriented requirement language (GRL), User Case Map, URN

Ability to extract business system requirements from stakeholders and represent them in a form that is easy for BOTH business and IT to understand

Data modeling, and ability to write up use case diagrams or entity-relationship diagrams to clarify system functions and data relationships

Ability to translate corporate goals and objectives into operational Project Management strategies and plans;

Practical design and implementation of PMBOK/Prince 2/ITIL Management best practices/Agile methodology (Scrum)

Willingness to work autonomously or as part of a team

Change management project leadership

Coaching and leadership, presentation and facilitation

Soft and technical training skills

Cross-functional communication

Project Management and Enterprise Project Management Office

Trainer and developer of business process, and process improvements for the clients, and end users

Software Development Life Cycle (SDLC) and Project Management Life Cycle (PMLC) integration using Agile methodology

Security Clearance

Enhanced ; File number: 9559312-0001651754 ; Expiry Date: 06 May 2019

Secret Level ll 95593123-0001631444 ; Expiry Date: 10 Sep 2025


English (written, comprehension, spoken)


Carleton University, 3 years obtained BA (ECO) School of Management


Management and marketing in compliance with CGP,GLP,GMP Guidelines for the Biopharmaceutical Industry with a mark of Distinction, Kriger Research Centre, June 2004

PMP PMI Organization August 2008

Business Systems Analyst Certificate (BSAC) with a Mark of distinction, Inquestra Learning Centre February 2011

How to Manage Training: Facilitating Workplace Learning for Higher Performance, American Management Institute (AMA) August 2010

ITIL Foundation V3 AMPG. OGC August 2013

Prince 2 Foundation APMG International May 2014


Gemalto SafeNet-INC (Feb-2016-Current Contract replacing a Program Manager on sick leave)

Position: Program Manager for SafeNet Authentication services& Clouds Service Operations, Mobile application& E- commerce


Facilitate the coordinated management of the portfolio of projects to achieve a set of business goals

Schedule adherence

Project management of the Mergers and Acquisitions

Preparation of the project plan for the portfolio of 4 four project (POD Swap, Synthetic Monitoring, Staging,Shibboleth (Saml) implementation)

Preparation of status reports for the Executives and upper management

Action item resolution

Conflict resolution

Main Objectives

To work with the cross functional team(PLM, ENG, Sales, Marketing, Operations,etc) to ensure a consistent delivery

To ensure the quality product is released to the customer base

To enable the resolution of cross functional “product” issues

To prepare a project management plan for 2 identical production site swap with 2 million users each for each site including but not limited to HlD,LLD design, procurements, synthetic monitoring as a result of Mergers between Gemalto & SafeNet from inception to completion and closures including but limited to division/ sales of assets.

Goals Achieved:

To meet with the clients to conduct the requirements analysis.

To finalize and obtain the signoff from the stakeholders

Preparation of the change management strategy for the stakeholders, obtaining the signoffs, and driving the Change management process during the lifecycle of the project.

Preparation of comprehensive project management plan, Risk management plan, Issues, and off specification management plan for the clients.

Tracking the project task, deliverables, milestone, by working closely with the implementation team (offshore [minimum of 4 different locations per project], and onsite).

Conducting status meeting with the implementation located in different locations on a regular basis using (go to meeting, Lyncs). Preparation of minutes. Status reports, and action items, and distributing the communications to the stakeholders.

Preparation of delivery signoffs for the clients

Management of the support tickets for resolution with interaction with the team members (Onsite/or offshore)

Closing of the completed projects, and the creation of lessons learned.

Preparation of final documents, and status reports for upper management

Software tools used: Jira, Confluence, JournyX, Oracle financials, MS project, Salesforce, Agile methodology

RR Donnelley (NASDAQ:RRD) Ranked 258 in the 2015 Fortune 500 listing

Position: Professional Solution Delivery Manager/ Senior Project Manager Integrator/SSBA/ IT Architect/ Business System Analyst (Contract) August-January 2016

Estimate value of the individual accounts ($25K-$300K)

RR Donnelley (Nasdaq:RRD) which is ranked as 258 in the 2015 Fortune 500 listing of America's largest corporations, helps organizations communicate more effectively by working to create, manage, produce, distribute and process content on behalf of our customers. The company assists customers in developing and executing multichannel communication strategies that engage audiences, reduce costs, drive revenues and increase compliance. RR Donnelley Language Solutions provides many of the world’s leading organizations with a full range of multilingual communications solutions.

RR Donnelley offers the Unique Language Solutions Proxy. The cloud-based platform enables the clients to create, manage and optimize locally relevant, globally consistent websites in any language in a more efficient way.


Management of software (Cots), web based applications, and systems integration for corporate clients.

Implementation and management of SLA’s (Service Level Agreements)

Mergers, Sales of the IT assets including but not Limited to Hardware/ Software/ Licenses

Management of R&D applications development from inception to post implementation using agile methodology

Preparation of Business delivery strategies for the Executives, including but not limited to approach, forecast ( Long term/ Short term), and the execution of the plan.

Work flow project management implementation

Preparation & presentation of Business strategies for Directors, Chairman, Vice Presidents of the organization

Creation and implementation of PMO templates, and processes for Service Delivery, Support, QA, and R&D Departments.

Creation of communication strategies for Internal Stakeholders,& Team members( National & Global)

Development and management of training programs

Preparation of RFP’s, and budgets

Management of client’s expectations and lead the team of technical resources for a successful software as a service (SAAS) implementation, project flow management, post implementation, &integration

Software License management for vendors

CRM software Salesforce/Milestones PM+/ MultiTrans 5.7/TMS/ Integrated Language Solutions

PMO Directorate / Project, Program, Portfolio Manager/ SBSA (Contract) 03/2006 – 2015

Smith Dun international

Clients: IBM/ Air Canada/ Solicitor General and Public Security (SGPS) of Alberta

Estimated value of the projects: $500 K- $25 M

Project Team Size: 5- 35

Nature of Engagements: Project Management (Conception- Closure), Integration, Business Analysis, Business Intelligence, Enterprise applications, Project Design, Application Development &Design, COTS, Data Warehousing, Network & Infrastructure, Change Management, Virtual team Management, Maintenance


As a Technical Program/Project Manager/Senior Business Analyst was responsible for transforming high-level strategies into executable action plans across the portfolio. Solid analytical skills to solve complex problems set priorities, and multi-task in a dynamic environment, managing multiple projects with perseverance to completion. Proactive risk identification, disaster recovery, prioritization, mitigation, appropriate escalation, clear communication across all levels of the organization and stakeholders.

Goals achieved:

Simultaneously managed three major base station product lines technologies using an SDLC framework to deliver on time and on budget

Developed, implemented, and reviewed disaster recovery plans

Mergers and acquisitions of IT infrastructure assets

Developed program plans, quality objectives, staffing profiles, and schedules with collaboration from product management, engineering, vendors, and supply chain.

Prepared a change management plan, and analysed the strengths and weaknesses of processes, procedures and tools, in order to suggest and lead their improvement

Excellent communication and presentation skills with an ability to clearly communicate with executive management and customers

Expert in initiating and planning projects by defining technical scope, estimating effort and capital expenses, developing staffing profiles and detailed schedules. Equally skilled at project execution, monitoring and controlling, and closing

Thrive on large-scale, complex projects impacting multiple engineering disciplines involving geographically distributed teams with a range of job functions from corporate VP’s to technicians

Direct line management of 6 to 33 systems architects, systems engineers, software architects, developer, programmers, and project managers including virtual teams

Matrix management of up to 200 engineers, architects, and managers across broad cross-functional teams executing projects and programs

Transferred and shared the knowledge base obtained including the deliverables to the internal operations team and those responsible for ongoing maintenance of the deliverables

Medzy San Jose, CA 02/ 2003 to 03/ 2006

Senior Project, Program Manager/ BSA

Medzy (currently known as Emma Concepts Inc.) has been leading the medical information and education genre for medical students and residents since 2001. With a network of sites that suit individual student needs, Medzy provides an unparalleled education to the clients. The final goal of this organization is to incorporate all of our services into one site and bringing together a wealth of information for both professionals and consumers.


Ramin Gozar joined the organization to create and implement the organizational structure. He was in charge of preparing a business model, and business marketing strategy plan to attract private investing their funds in the growth of the organization. He also identified the Information technology requirements of the organization including but not limited to Infrastructure, networks, applications and database systems.

Goals achieved:

Introduced and Implemented Project Management Methodology

Prepared a Risk management plan (identified, evaluated, and developed the mitigation strategies plan in support of the project

Assisted in establishing the governance structure and polices and obtained the necessary approvals from the project board

Coordinated the Information Technology Systems Analysis and requirements (Outsourcing of Infrastructure [networks, applications, and Database systems)

Implemented Quality Management Systems Standards (ISO 9001 & 9004)

Saba Software Technology San Jose, CA 08/ 1999 to 02/ 2003

PM/ Business Systems Analyst

Saba Software is a public enterprise software company that develops and provides B2B integrated talent management cloud solutions. Saba’s headquarters resides in Redwood Shores, California. The company's products and services are delivered using Software-as-a-Service (SaaS) platform called Saba Cloud. Saba’s talent management product suite consist of learning and performance management, recruiting, succession planning, career development, workforce planning, and compensation solutions that incorporate technologies such as a social intranet, social learning, social collaboration, mobile access, predictive and automated recommendations and gamification capabilities.

Project Manager and Operations Manager


Ramin Gozar was responsible for providing technical support including but not limited to hardware, software, and network support, and delivering it infrastructure, and application services.

Goals achieved:

Provided software, hardware and network technical support for user’s onsite and offsite for 1200 users

Developed a release and configuration management strategy in support of the project.

Created a change management plan in support of the IT services and obtained the approval of the stakeholders

Prepared the WBS, process flows and road maps.

Provided information and technology services and support for Human Resource department

Introduced and implemented identity management

Upgraded large email system

Managed delivery of IT infrastructure and application services

Senior Project Manager/SBSA 01/1996 to 08/1999

Privately Held Corporation (Ontario, Canada)

Project: Construction & Land acquisitions {ICI} (Number of individuals managed “50”)

Project Valued: $15M


Ramin Gozar was retained by an International Governmental agencies to look into the possibility of acquiring some properties for the purpose of building a Cultural Centre. Mr. Gozar was in charge of all aspects of the project including but not limited hiring planners, architects, environmental remediation engineers, retaining lawyers on the behalf of the organization, and conducting town hall meeting

The project was successfully completed within budget, scope, and time to the full satisfaction of the stakeholders.

Developed a full life cycle plan (including scope) for the stakeholders (Government officials NCC, Planners, Lawyers, Planning Department of the city Ottawa, Investors, Contracted Environmental Agencies, and Architects)

Managed a multidisciplinary team, project budgets including the financial tracking processes for the stakeholders

Negotiated the terms of the land acquisition with the Government officials at NCC (National Capital Commission)

Prepared a Risk management plan (identified, evaluated, and developed the mitigation strategies plan in support of the project

Prepared RFPS for the Planners, Environmental firms, Architects, and other subcontractors

Completed all the aspects of the project within budget ($15 M), time, and full satisfaction of all the stakeholders

Research (Senior Project Manager/Portfolio Manager/SR Business Analyst) 01/1982 to 01/1996

Aboriginal Client Province of Alberta

Project Valued: $10-100M


Ramin Gozar was responsible for the review of the existing portfolios, and the review and analysis of the new mergers and acquisitions. Mr. Gozar was always reporting to the elected corporate board members, and their corporate lawyers.

Goals achieved:

Conducted research for and on the behalf of aboriginal clients located in the province of Alberta (including but not limited to land claim settlements, portfolio review investments with estimated value between $10- $500 Million dollars) and prepared formal business reports for the clients and the third party stakeholders for a variety of projects

Conducted risk assessments for troubled projects to quickly assess associated risks and recommend courses of action to minimize inherent risks

Developed project schedule plans and strategies as well as estimated resource requirements

Developed and monitored work plans for completion of project tasks

Prepared a risk management plan in support of the project, own risk and solvency assessment

Identified, evaluated and developed the mitigation strategies

Managed project budgets including the financial tracking processes for the stakeholders

Implemented organizational culture and change management practices in a politically sensitive organization

Performed a non-technology based business transformation for projects ranging from $500K- $200 M

Recommended alternative solutions, methodologies and strategies for risk mitigation and management

Managed the implementation of risk management plans to identify, analyze, plan, track and control project risks on a continuous basis throughout the project life

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