Customer Service Manager
Resume:
Jenna-Raine M. Morris
***** **** ***** **** **** 6101
Katy, TX 77494
*************@*****.***
Objective
Seeking a position in a professional environment utilizing my strong customer service and organizational skills.
Education
Penn Foster Career School, July 2011
Pharmacy Technician Certification Class
Bakersfield Community College, January 2012
Human Resources, Sociology Minor – Trans to HCC
University of Phoenix, April 2015-present
Criminal Justice/Human Resources
Employment
Strategic Litigation Partners – Research Department November 2015-March l 2016
Answered phones, called medical facilities and insurance facilities to retrieve personal injury records for attorneys and claimants.
Skechers USA – Floor Assistant April 2015-August 2015
Welcomed customers, provided merchandise information, inventory, pricing, stocking. Assisted store managers with customer inquiries.
Lupe Tortilla – Dining Room Coordinator, Hostess, Server
October 2012-January 2013 and September 2014 – April 2015
Managed flow of the restaurant, assisted with kitchen coordination, maintained inventory, greeted staff, provided information and directions, served guests.
Vecko Industries – Project Manager May 2014-October 2014
Managed dining services areas, scheduled projects, ordered supplies, delivered shipments, prepared payroll, hired employees. Contract was with University of Houston Main Campus/ten buildings.
Otto’s Deluxe Grille – Server, Manager September 2013-May 2015
Monitored employee performance, provided guidance, leadership, training and support. Shift manager. Received food deliveries and maintained inventory.
Tam International – Receptionist January 2009 – October 2009
Answered telephones, established office procedures, coordinated conferences and meetings, monitored daily clerical staff.
References available upon request
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