Customer Service Administrative Assistant

***** ******* ***** ***** ****

PHONE 713-***-**** • E-MAIL *********@*****.***

TAMMI WEST

SUMMERY OF QUALIFICATIONS

Administrative and retail sales experience with strong knowledge in customer service, shipping and receiving, filing and clerical duties. Able and willing to assist co-workers, supervisors and clients in a cooperative and professional manner. Dependable and punctual employee with a wide range of skills and willingness to learn. Seeking a full time position in administration or customer service.

PROFESSIONAL EXPERIENCE

2014-Present National Oilwell Varco Houston, Texas

Administrative Coordinator/ Billing Department

Administrative duties including creating billing expense reports, entering expenses into work orders, organizing and preparing files to be given to the client.

Creating spreadsheets to keep track of shipping and billing locations of our larger clients.

Entering freight into work orders so that the client is billed correctly.

Administrative duties including filing, scanning, emailing clients and updating spreadsheets.

Yearly volunteer for United Way including assisting with fundraising and signing employees up for contributions.

2013-2014 Tory Burch - Premium Outlet Mall Cypress, Texas

Operations Coordinator

Daily communication from corporate concerning updates to store level initiatives, new product and new operational duties.

Coordinating with our outside vendors on repairs for current and past merchandise.

Utilization of corporate database system to receive and transfer merchandise to other locations and to our corporate office.

2009-2011 Kate Spade - Premium Outlet Mall Cypress, Texas

Sales/Supervisor -key holder

Customer service including keeping a client registry with updated personal customer information.

Floor sets, including moving merchandise, acknowledging orders, transfers out and receiving.

Opening and closing duties including cash handling, bank deposits, daily communication with the corporate managers and managing staff.

EDUCATION

Jersey Village High School Houston, Texas

The University of Houston Main Campus

Houston Community College

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