Customer Service Assistant

Barry Rigby

***********@*****.***

407-***-****

References available upon request.

Education

B.Mus, Berklee College of Music, Boston MA, 2013, Cum Laude Major: Music Production & Engineering and Contemporary Writing & Production (dual major) Minor: Writing for TV & New Media

Work Experience

Business Development Director – Bags, Inc. February 2015-Present Bags, Inc. is a nationwide provider of travel solutions and hospitality services. I work in sales and new business development focused on the Nashville hospitality market, specializing in convention services and travel logistics for large corporate events. Professional Musician – Freelance March 2014-Present I work as a professional musician and vocalist almost full time, specializing in live performance and studio work. I average 120 gigs a year with numerous bands and artists both locally and across the Southeast; I also write and produce music for media. Studio Operations Assistant – Berklee (Berklee Col lege of Music) January 2012-May 2013 My responsibilities included technical support for students and faculty in all studio facilities, maintenance of studios and related equipment, studio booking and schedule management, training new students on studio equipment, and general administrative tasks. Admissions Student Recruiter (Tour Guide) Supervisor – Berklee May 2010-December 2011 I directed campus tours, led information sessions, and provided counsel to prospective students in relation to Berklee’s admission process. I also handled reception, customer service, file management and general administrative tasks. After one year I was promoted to supervisor and managed a team of 12 campus tour guides. Student Ambassador – Berklee September 2011-May 2013 I served as an ambassador to the student experience at Berklee College of Music, providing information and advice to prospective students. I also assisted in Berklee’s Audition and Interview process, often traveling with the college for off-campus events. Runner – King, Blackwel l, Zehnder & Wermuth P.A. September 2007-May 2009 I worked for Orlando law firm King, Blackwell, Zehnder & Wermuth PA as a runner, receptionist and general assistant. I ran errands, handled reception, and assisted with digital data conversion processes and general administrative tasks. Additional Experience

Kiwanis Club of Nashvi l le May 2015-Present

Kiwanis is an international service club dedicated to community service, charity fundraising and helping children. As a member of the Nashville chapter, I volunteer regularly and participate in local fundraising events. Runner/General Assistant – Legal Aid Society – Orlando, FL May 2011-August 2013 During my holiday breaks in college, I volunteered with Orlando’s Legal Aid Society, a non-profit organization that provides pro-bono legal services to citizens in need. I supervised their digital conversion process and was able to help convert several years worth of paper records to digital files; I also served as a runner and general assistant, handling reception and administrative tasks.