Customer Service Manager
Resume:
CHRISTINA ANN JOBES
Browns Mills, NJ 08015
**************@*****.***
Qualifications
** ***** ** ******** ******* experience communications skills, with the ability to relate to customers and working in groups as well as working alone. I’m proficient in Microsoft Office and as well as Excel and Word and AS400. I can also handle a switch board operating phone system. Take sales orders over the phone, invoices and I also have experience in shipping and receiving. I can also multi- task and handle customers in a positive manner. I also handle vendors coming in with their paperwork. I have also performed the duties as a receptionist. I would also at times assist my general manager and customer service manager on many tasks. I have also helped on presentations. I also have experience with transportation and shipping paperwork. Experience:
Bottom Dollar
Bordentown NJ, 08505
Cashier 1/14-1/15
Monitored the cash flow coming in and out of the register, processed transactions quickly and efficiently and created a friendly and positive environment. Maintained registers and all the books related to the cash and credit transactions. Stocked the shelves and maintained and clean work environment. Was a key holder and responsible for opening the store and safe and deposits.
Performance Food Group Customized Distribution
500 Highland Ave
Westampton NJ, 08060
Customer Service Representative 5/08-2/12
Maintain positive relationships with all customers, handled all incoming phone calls, worked under my customer service manager as well as the general manger with assisting his needs also helped out with the shipping department, and the transportation department with getting the drivers directions and invoicing for their deliverers. I handled the filing, phone sales, handled the invoices and making sure they were in order and easily assessable. As well as helping with receiving and shipping and setting up delivery appointments. Well as doing the driving logs for transportation. . I was also the phone operator and greeted customers as they walked in the door. I helped with job applications for human resources and potential employees. I also helped in other areas as needed. At times I would also help out in the shipping department in the warehouse with labels and making sure that the right paperwork goes with the right truck and route.
Mc Collisters
1800 RTE 130
Burlington NJ, 08060
Auditor 4/05-6/07
Sales, military billing, auditing, filing, answering switch board phone systems, third party billing, greeting customers as they entered the office, customer service and invoicing, basically helping out were needed. I was also the phone operator and greeted customers as they walked in the door. Also performed duties like a receptionist an example would be dictation and run errands for everyone in the office.
Education - Graduated from Lenape H.S in 1996
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