Stephen J. Ilardi
Binghamton University
**************@*****.***
Employment History
Unified, New York, NY June – August 2015
Business Operations Intern
• Gathered large amounts of clients' marketing information from external and proprietary databases to identify and reconcile inconsistencies for improving quality of information delivered to clients.
• Worked extensively with MS Excel creating dynamic pivot tables, including application of conditional formatting in order to perform highly detailed analyses.
• Completed various projects including creating client-specific benchmarks from various data sets that included thousands of data points for clients to evaluate effectiveness of marketing campaign performance.
• Collaborated with lead Business Operations manager on a daily basis to ensure goal completion. Cartus Corporation, Danbury, CT May – August 2014
Customer Finance Intern
• Managed daily workflow responsibilities within the Cartus database to achieve daily goals.
• Audited and processed twenty corporate customer relocation expense reports per day.
• Coded relocation expenses, reconciled cash and closing cost advances per clients’ policies.
• Identified and resolved external client issues with internal consultants and management.
• Completed a four-week technical training program including three qualifying exams. Secura Risk Group, LLC, Tarrytown, NY January – February 2014 Commercial Insurance Intern
• Organized and migrated approximately three hundred client files and business records as part of the commercial brokerage firm’s Disaster Recovery Record Retention Plan.
• Reconciled insurers’ commission statements with client account premium records.
• Reconciled Operating and Premium Trust Accounts with bank statements.
• Edited marketing presentations and recommended edits and changes to company website. Town of Carmel, Carmel, NY
Electronics Recycling Coordinator June – August 2013
• Managed on-site drop-off of hundreds of electronic recycled items
• Maintained logs of depositing vehicles and items and ensured a safe delivery site for residents Education
SUNY Binghamton
May 2016 B.A. Economics; Business Minor
Cumulative GPA: 3.42
Extracurricular Activities
• Student Ambassador Program – Binghamton University (2013-Present)
• Mentor Program – Binghamton University (2013-Present) References available upon request