Sales Customer Service

GFX International

Regional Parts Manager

Brandon Gustafson

ABOUT

SKILLS (experienced in)

AREAS OF EXPERTISE

EDUCATION

WORK EXPERIENCE

Inventory

Management

and Control

SAP

ERP

Equipsoft

09/2005 Present

09/2005

Highly motivated professional who

strives to continuously improve

company performance and develop

procedures to aid in accomplishing

optimal results. Flourish in an

employee oriented company using

my skills to demonstrate the ability

to accomplish any and all tasks

while becoming a key member in an

organization.

Cost Reduction Strategies

Customer Relations

Problem Solving

Sales Forecasting

Cycle Counts

Accounting Functions

Columbia College 2002-2003

B.S. Business Administration with a

Major in Business Management

4.0 GPA

College of Lake County 1999-2002

Associates of Arts

Team Lead

Manage 10-50 full time and temporary workers on assembly lines and skilled trade display projects. Coordinate supply delivery and project completion timeline for many projects simultaneously. Cell: 708-***-**** Email: ********@*****.*** Address: W1059 Golden Glow Road Genoa City WI 53128 Materials Expeditor 08/2003-04/2005

Monitor inventory levels and utilize sales forecast to meet customer demands while limiting overstock from domestic and overseas vendors taking into account lead-time and coordinating delivery schedules. Warehouse Liaison 06/2002 – 08/2003

Answer customer questions about product features and applications. Work with engineering, customer service, and warehouse employees to resolve discrepancies and to ensure products match quality standards and specifications.

Order Picker/Order Checker 06/1999 – 06/2002

Fill customer orders with a 99.9% accuracy while achieving 120% of required quote. Equipment Depot

I.M.C Holdings/Intrupa/SMH

Sales & Margin Improvement

Employee Relations

Project Management

Excel, Word, and PowerPoint

Teambuilding and Training

Process Improvements

06/1999 04/2005

04/2005

Regional Parts Manager –Central 05/2011-Present

Increase branch responsibility to 5 branches and 70 technician vans. Enhance and implement innovative methods to improve productivity and branch profitability. Install strategic customer pricing strategy. Improve vendor relationships.

Parts Manager – Metro Chicago 07/2008 – 05/2011

In addition to below, analyze sales history to forecast future demand for 3 branches and 45 technician vans. Strengthen parts sales tactics to acquire additional customers and to increase sales of existing customers Branch Supervisor 09/2005 – 07/2008

Research parts needs for material handling equipment. Manage technician and customer orders to place stock and emergency orders with vendors. Process work orders, payroll, and customer billing. Maintain all branch services.

.

Purchasing,

Buying,

Product

Planning

Material

Resource

Planning

Contact this candidate