Customer Service Representative

Jessica Dellinger

*** ******** **** **, ********, CO 80817 865-***-**** – ******@*****.***

Experience

Customer Service Representative

Xerox, Colorado Springs, CO

September 2015 –March 2016

Answer calls and provide excellent customer service

Advise of billing questions and do tier one tech support

Take payments, order products, and start new lines of service

Marketing Coordinator

Heuser Chiropractic, Colorado Springs, CO

June 2015 – August 2015

Cold call businesses, set up events, and drive the company van

Give chair massages, market for the company, and attend events

Make schedules, keep up with bonus information, and advise of material we needed ordered

Front Desk Clerk

Comfort Inn, Havelock, NC

June 2012 – July 2012

Greet clients and provide excellent customer service

Book reservations, check people in and out of hotel, and arrange wake up calls

Clean rooms and lobby, complete breakfast, and do laundry

Tax Associate

H&R Block, Havelock, NC

January 2012 – March 2012

Greet each client and provide excellent customer service

Prepare federal tax returns and NC state returns

Answer tax questions and follow up with clientele

Floater

Child Development Center, Cherry Point, NC

January 2011 – March 2011

Help out in all childcare rooms

Clean the areas children and visitors would be in

Help serve meals and snacks

Receptionist

Miller’s Landing, Cherry Point, NC

October 2010 – December 2010

Greet clients and provide excellent customer service

Book reservations and help clients locate the different areas in the facility

File, type, and other office work including answering phones

Hostess

Denny’s, Pigeon Forge, TN

March 2009 – July 2009

Greet clients and provide excellent customer service

Seat guests, help with drink orders, and complete to go orders

Clean the lobby and menus and use cash register

Sales Associate

Christian Book Warehouse, Sevierville, TN

May 2008 – September 2008

Greet clients and provide excellent customer service

Help find books, special order books, and recommend products

Stock shelves, reorganize shelves, and complete inventory reports

Cashier

Exxon, Sevierville, TN

April 2008 – May 2008

Provide excellent customer service

Run the register, stock shelves, and watch the gas pumps

Clean the store, maintain food and beverage areas

Sales Associate

Christian Book Warehouse, Sevierville, TN

August 2007 – November 2007

Greet clients and provide excellent customer service

Help find books, special order books, and recommend products

Stock shelves, reorganize shelves, and complete inventory reports

Easy Spirit

Easy Spirit, Pigeon Forge, TN

September 2005 – October 2005

Greet clients and provide excellent customer service

Help customers find the shoes they wanted and special order products

Clean the store, run the register, and stock the shelves

Education

High School Diploma

Sevier County High School, Sevierville, TN

January 2007

Graduated in the top ten percent of my class

BS in Business Administration with a concentration in Accounting

DeVry University, online

Presently attending

Dean’s list

References

References are available on request.

Contact this candidate