Customer Medical Assistant
Resume:
Alma Jimenez
***********@*****.***
Houston, TX 77040
Objective
To obtain employment in a field that will allow me to grow professionally, while being able to utilize existing skills for the betterment of the company in which employed.
Experience
JD Byrider – Service Writer 11/2015 - Present
Handle telephone inquires quickly and courteously.
Provide convenient appointments for service and repair work.
Identify customer needs courteously, accurately recording and verifying customer needs on repair order while customer present.
Secure customer approval (including cost estimate, warranty) before repair work is started, and obtain customer signature on the repair order.
Communicate with technicians on the needs and the safety of customers vehicles.
Call customers regarding additional work that may need to be performed and when work is completed.
Maintain and organize service department.
Fredy Auto Sales – Receptionist 06/2014 – 03/2015
Handle telephone inquires quickly and courteously.
Handle question about the business or offer brochures with business information.
Maintain a pleasant appearance of the reception area.
Ensure that all customers are greeted in a prompt and professional manner.
Handle payments, filling, and contracts.
Brookdale Senior Living – Resident Care Associate 08/2012 – 03/2013
Cared for up to seven different residents on assigned floors.
Assisted residents with daily activities.
Assisted in personal care and housekeeping area.
Skilled in toileting, bathing, dressing, and transferring elderly clients.
Education
The College of Healthcare Professions 2012
Medical Assistant Diploma
Internship/ Parkway Family Clinic
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