Customer Service Data Entry

Danielle Gutierrez

***** *. *********, ****, ***** 77449 • 713-***-**** • ****************@*****.***

Summary of Qualifications:

Excellent oral, written, and communication skills.

Reputation for taking initiative and completing tasks in timely manner.

Enthusiastic and energetic professional with proven dependability.

Skilled use of MSOffice products and other office software

Excellent problem solving skills coupled with a high level of confidentiality.

PROFESSIONAL EXPERIENCE

Office Administrator, Custom Rubber Oil and Gas company, Houston, TX

August 2014 - Present

Provide support to business operations by performing tasks such as data entry, scanning, mail sorting or similar activities. Organized and directed day-to-day departmental activities, including appointments and calendars. Effectively communicated pertinent information to various customers.

Contract Processing, Westgate Resorts • Houston, TX

October 2006 – January 2008

Multi-faceted support for the contract process. Analysis of correspondence to assure accurate compliance with the customer, contractor and corporate obligations / requirements. Coordinating contract close-out actions while maintaining a close relationship with all involved parties. Preparing and processed Internet-based, E-mail, postal mail, telephone, and faxed orders. Assuring invoices and payments are accurate and processed in a timely manner.

Receptionist, Nxcess Motorcars • Houston, TX

February 2006 – September 2006

Answering heavy phone call volume on a multi-line phone system. Communicating and delivering accurate phone and other messages. Managing a high volume filing system, processing credit verifications, high volume data entry, customer service in a fast paced environment.

Customer Service Representative, Labor Ready Inc •Houston, TX

July 2005 – February 2006

Responsible for organization of the office, answering heavy phone call volume, filing, data entry, customer quotes, invoicing, payroll for day laborers, and assignment of worker duties. Solicitation of new customers on a daily basis

EDUCATION

Hosanna Ministry’s Private High School, Alvin, Texas – GRADUATED, 2005

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