Manager Front Office

RESUME OF JACQUELINE QUEIROZ VILELA

PERSONAL DETAILS

Name Jacqueline Queiroz vilela

Date of birth 20/07/1977

Id number 770**********

Contact number 071-***-****

E-mail address ******@*****.***

Marital status married

Languages English, Afrikaans

Nationality South African

OBJECTIVE To obtain a position in an environment that will utilize and develop my experience and allow for the advancement of my career.

EDUCATION DETAILS

1995- Matric. Fred Norman High school – Ennerdale, Gauteng

MS office

Internet

Etrix

Frontline (Swb)

Supervisory skills

1 year Human Resources diploma (BMT)

Cemcrete applicator

EMPLOYMENT DETAILS

09/2008-

current PA / Administrative executive Fine & Country

Responsibilities

Manage diaries for Senior management and boardrooms

Do follow-up s with potential clients

Ad hoc administrative duties

Manage travel arragements for Senior management

Manage the company administration staff and functions

Assist clients with queries

Managing international client properties.

Property maintenance, decor and monthly payment

Liaising with tentants

Manging inventories, arranging lease agreements of behalf of clients.

Professional image and standards upheld

Preparation of accounts, financial plannning and budgeting, cost control and cost analysis

Marketing training programmes for financial institutes and other larger corporations

Liaising with 5* hotels e.g. the Michelangelo, Hilton hotels to host training programmes.

Liaising with contractors regarding quotes, invioces and renovations.

02/2007- Front office supervisor at Mont Blanc properties & insurance

08/2008

Responsibilities

Front office reception supervisor, client liaison, arranging lunch for Directors on daily basis

Keeping diary for all boardroomsn,

liaising with Netstar, Matrix and Tracker for tracking installatiions on behalf of clients

tracing tracker certificates from Tracker ect. On behalf of insurance brokers, body corporate

Invoicing clients

Manage intranet

Dealing with all parking and building accesss queries

Liaising with tenants

04/2000 Office manager and Barnard Jacobs and Mellet Securities

11/2006

Responsibilities

Training of switchboard operators and receptionst

Managing 2 switchboard operators and 2 receptionists and other admin staff

Cellular phone querie, upgrades, activations an cancellations onf behalf of the staff

Insucance queries, arrranging insurance cover for all company assersts including stall vehicles and cellular phone

Office administratioon, travel arrangements and accommodation

Supervising man security guards

Organising of staff parking and access disks

Ordering of company stationary

Subscribing of foreigh drafts for research department

Liaising with building managment

04/1996 Receptionist / switchboard operator at Finsettle services

03/2000

Responsibilities

Facilitate international conference call for executive dirctors

Receive and redirect telephone call within the compay

Maintainign the boardroom diearies

Front office receptionist

Client liaison, events management

Maintaining petty cash

Prparation of client’s broker notess

Preparation of mail inflow and outflow logs

Registering clients on the internet Maia Lite Project

Reseason for leaving the company

Career advancement

REFERENCES

Mr. Jason va Rooyen HR manager ( Mont Blanc) 011-***-****

Ms Davids HR manager ( Fine and Country ) 084-***-****

Contact this candidate