Human Resources Management

GLENN A. GARSON

Cleveland, Ohio *****

Mobile 216-***-**** ********@*****.***

HUMAN RESOURCES DIRECTOR

Human Resources Leader with 25 years of broad-based experience in Retail, Logistics, Distribution, and Manufacturing. Expertise in preventing union organizing efforts. Highly motivated, results oriented leader with proven ability to serve as a business partner. Demonstrated expertise and accomplishments in:

Employee / Labor Relations

Union Avoidance

Policy / Program Development

Union Negotiations

Recruiting & Succession Planning

Culture / Change Management

Business /HR Strategy Development

Training and Development

Safety / Workers’ Compensation

Merger / Acquisition Integration

REPUBLIC SERVICES, Cleveland, OH 2013 to Present

$9 billion, Fortune 500 non-hazardous solid waste and recycling company with 30,000+ employees.

Area Human Resources Manager

Directed all Human Resources functions for Ohio, Pennsylvania and West Virginia. Key business partner to the Area President, General Managers and local leadership teams.

Drove recruiting and retention of top talent by reducing turnover and increased employee engagement through positive employee relations.

Successfully defeated aggressive union organizing campaigns at non-union divisions.

Successfully completed negotiations of union contracts below company guidance.

Partnered with Area President and General Manager’s upgrading leadership team to ensure meeting company goals.

Ensured execution of Company Policies, Compensation, Compliance, Benefits, Talent Management, Recruiting, Performance Management, Training and Development, and Employee Engagement.

WALMART, Chicago, IL 2010 to 2012

Large American multinational retailer of discount stores and warehouses with 2 million associates.

Director of Labor Relations, Midwest US

Directed Associate & Labor Relations throughout Midwest division (IL, IN, KY) covering 340 stores and over 100,000 associates. Exceeded expectations preventing union organizing activity. Drove best practices and supported positive associate relations.

Partnered with key Operations management (Regional & Store Managers, HR, Legal) providing advice on labor relations, policies, laws and regulations, and with all issues related to labor and associate relations.

Prevented union organization in a highly active Midwest Division by creating and implementing new proactive strategies, programs, and education.

Increased associate engagement, reduced turnover, and improved productivity resulting in increased sales.

KENAN ADVANTAGE GROUP, INC, North Canton, OH 2006 to 2009

North America’s largest bulk transportation and logistics provider to the petroleum and specialty products industries with $800 million in annual revenues, 5,000 employees, and 200 locations nationwide.

Director, Human Resources

Directed fully integrated Human Resources function throughout the corporation with particular emphasis on employee relations and labor relations, policy development, as well as management development.

Developed strong relationships with Business Unit Leaders, management, and employees.

Recruited VP’s, Directors, and Managers through networking and technology keeping hiring costs low.

Director, Human Resources…Continued

Held group and individual meetings explaining pay changes to a hostile, diverse workforce of truck drivers. Negotiated several items and resolved discrepancies to mutual satisfaction. Maintained Union Free status.

Expanded Open Door Policy by establishing proper communication channels and distributed a poster to all locations encouraging employees to communicate suggestions and concerns.

Raised awareness of the hotline for employees to communicate anonymously.

Created “One” Employee Handbook for all employees from several disparate business units.

Established and implemented a performance appraisal system for all exempt and corporate employees.

Developed interpersonal skills training program for supervisors and managers.

Consolidated 401(k) plans into one plan with one vendor.

MARC GLASSMAN, INC., (d.b.a. Marc’s) Cleveland, OH 2002 to 2006

A $1 billion deep discount retailer with 7,000 employees in 57 stores and 4 warehouses throughout Ohio.

Director, Human Resources

Directed Human Resources including employee relations and labor relations as well as management staffing and development. Reported to the Chief Operating Officer and managed 10 human resource professionals.

Led a 16 month, corporate-wide effort to defend the company’s rights in a union organizing campaign.

Integrated best-in-class human resource practices, including performance management processes, progressive policies and procedures, and front line management training initiatives.

Created a performance driven culture by developing incentive plans for improving cash variances, decreasing claims, increasing average customer sale, and improving productivity per employee hour.

HANDL-IT, INC., Bedford Heights, OH 1994 to 2002

A leading regional third party and logistics company.

Chief Operating Officer (1998 to 2002)

Full P&L responsibility with emphasis on sales, marketing, and operations. Reported to the President / Owner, managed 10 direct reports, and an organization of 150 employees.

Led a series of initiatives doubling revenue from $10 million to $20 million.

Launched a new line of service called “Just In Temps” representing 8.8% of annual revenues.

Improved annual revenues 12% though the strategic acquisition of a small Columbus based distributor.

Sold and negotiated a series of major warehousing contracts.

Director, Business Development (1994 to 1998)

Responsible for all corporate sales and marketing efforts and served as the liaison for all major accounts.

Tripled sales from $3.5 million to $10.5 million by expanding logistics and warehousing services.

RISER / SEAWAY FOODS, INC., Bedford Heights, OH 1985 to 1994

$1 billion major regional food retail, wholesale and manufacturing company.

Director of Human Resources

Managed Human Resources for 5,000 employees in 45 retail stores, 3 warehouses, 2 food processing plants and headquarters. Reported to the CEO, managed 6 direct reports, and a staff of 20 professionals.

First Chair negotiator who negotiated concessionary labor contracts with several labor unions

saving $10+ million.

EDUCATION & TRAINING

BS, Business Administration, The Ohio State University, Columbus, OH

Leading Breakthrough Change, Wharton Center for Leadership and Change Management

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