Customer Service Representative
Resume:
Macophas Waldrup
***** ******** ****, *******, ** 77070
Phone: 832-***-**** • *********@*****.***
Summary of Qualifications:
Six years of progressive experience in customer service, conflict resolution, military service, welding, fitting, and fabrication. Welding Processes include SMAW, GMAW, FCAW, and GTAW on stainless and carbon steel pipe and plate. Pipe positions: 2G, 5G, and 6G. Plate Positions: 1F, 2F, 3F, 4F, 1G, 2G, 3G, and 4G. Cutting processes include oxy-fuel, plasma arc,, air carbon arc, as well as proficient operation of large and small grinders. Computer skills include Microsoft Word and Windows applications.
Company
Date Span
Waste Management: Repair, fit and fabricate various styles of waste dumpsters using GMAW, SMAW, and Oxy-Fuel Cutting processes.
06/2015 – Present
Texas Original Pits: Fit, fabricate, repair, and weld bbq pits, smokers, fire boxes, and wood racks using GMAW and Oxy-Fuel cutting.
03/2014 – 06/2015
Southern Components: Saw operator for industrial company providing pre-cut and pre-fabricated wood and lumber products for commercial and residential construction.
09/2013 – 01/2014
United States Navy: Master at Arms enforced rules and regulations, providing escorts and protection for high value assets, and standing post to secure perimeters and entry ways.
04/2011 – 06/2013
Teleperformance: Customer Service Representative handling inquiries and complaints while offering resolution.
06/2010 – 04/2011
Education:
Klein Forest High School: General Studies Diploma.
2005 - 2009
Lone Star College: SMAW class/4 credit hours
2014
Tulsa Welding School-Houston: Welding Certificate in SMAW, GMAW, FCAW, and GTAW on stainless and carbon steel pipe and plate.
2015
Professional References:
James Basham: Welding Instructor, CWI
Jason Durant: Welding Instructor, CWI
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