Human Resources Employee Relations

Tina Retana, PHR

*** ***** ****** 951-***-**** cell

Belle Chasse, LA 70037 *******@***.***

Accomplished bilingual (English/Spanish) Human Resources professional; with over nineteen years of broad ranging experience in service, retail, distributing and manufacturing organizations undergoing change and growth. Strategic HR partner skilled at managing employee relations and communications in fast paced; multi-location, culturally diverse organizations with full generalist knowledge.

Policy Administration

Recruiting & EEO

Labor Administration

Interpersonal Conflict Resolution

Strategic Planner

Benefits Administration

Performance Management

Training & Development

Safety Compliance

Compensation Analysis

Event Planner

Multi-state Payroll

Team Player & Motivator

Global Etiquette

ACCOMPLISHMENTS

Successfully supported companies with 45 associates and up to over 2000 associates in single and multiple locations throughout the United States. Provided human resources, administrative and payroll for two multi-million dollar organizations.

Ensured compliance with the regulatory agencies, keeping all levels of management aware of corporate and individual responsibilities.

Recruited exempt and non-exempt personnel and developed new hire and benefit orientation programs. Reduced employment costs, accomplished more timely placements, and improved caliber of new hires.

Developed working relationship with employees to help resolve issues which directly impacted productivity and profits by acting as their liaison between management, thus maintain positive morale among diverse workforce.

Administered COBRA to eligible employees and their dependents, processed accurate eligibility for medical, LTD, life insurance and 401k.

Organized monthly safety meetings with members of all departments to reduce workers compensation costs, issues and improved target training. Maintained both General Liability and Workers Compensation claims, including OSHA log, prepared reports, handles investigations, quarterly summaries and tracked restricted and lost days cases.

EMPLOYMENT

04/2014 – 01/2016 Human Resources Director Hotel Maya, a DoubleTree by Hilton, Long Beach, CA

Maintain recruiting, benefits, safety, payroll, employee relations and all other generalist functions for 185 union and non-union employees. This property consists of 198 rooms with weddings, banquet functions and a fine dining restaurant. Union avoidance, strike contingency planning, grievances, union meetings, investigations, and union negotiations practiced. AAA 4-Diamond Property

Assisted Ensemble Investments with Bernardus Lodge & Spa, Carmel Valley, CA’s acquisition with training, new hire and benefit conversation.

9/2013 – 04/2014 Human Resources Manager Marriott at the Convention Center, Riverside, CA

Maintain recruiting, benefits, safety, payroll, employee relations and all other generalist functions for 135 employees. This property consists of 292 rooms with banquet functions and a full service dining restaurant, lounge, and concierge. 3-Star Property

11/2012 – transfer Human Resources Director Marriott Lake Arrowhead Resort & Spa, Lake Arrowhead, CA

Maintain recruiting, benefits, safety, payroll, employee relations and all other generalist functions for 235 employees. This property consists of 173 rooms with weddings, banquet functions and a fine dining restaurant. AAA 4-Diamond Property

4/2007 – 11/2012 Regional Human Resources Manager Applebee’s Neighborhood Bar & Grill, Harahan, LA

Regional Human Resources Generalist, partner to each Unit's Management team to 13 casual full service restaurants in South East Louisiana with over 1,040 employees and assisted in the acquisition of 36 restaurants located in Missouri and Illinois.

Tina Retana, PHR

7/2006 – 3/2007 Human Resources Generalist Pechanga Resort & Casino, Temecula, CA

Oversaw recruiting efforts for the largest casino in Southern California of 5000 active employees and managed a staffing team of 12. Assisted with policy administration, compensation survey generation and performed generalist functions. Created job descriptions, wage compensation results, achieved approval by compensation committee and advertisement plan for the new 18-hole golf course due to launch November 2007. AAA 4-Diamond Property

2/2004 - 7/2006 Human Resources Manager Pala Mesa Golf Resort, Fallbrook, CA

Maintained sole recruiting, benefits, safety, payroll, employee relations and all other generalist functions for 280 employees. This property consisted of 18-golf holes with heavy weddings, banquet functions and a fine dining restaurant. AAA 3-Diamond Property

Assisted Gemstone Resorts International, property managing company of Pala Mesa Golf Resort, with Westward Look Resort and Lake Arrowhead Resort acquisitions with training, new hire and benefit conversations.

Pala Mesa Resort was nominated by employees for

SHRM’s San Diego Workplace Excellence Award ~ 2004 & 2005

6/2002 - 2/2004 Human Resources Generalist JT USA/Brass Eagle/K-2 Sports, Chula Vista, CA

Maintained generalist duties including; recruiting, benefits, and safety, payroll and employee relations for this Paintball/BMX extreme sport retail/distributor of 45 employees.

JT USA was nominated by the Chula Vista Chamber of Commerce for

Employer of the Year ~ 2003

12/1998 - 3/2001 Human Resources Administrator English Turn Golf & Country Club, New Orleans, LA

Maintained recruiting, benefits, safety, payroll, employee relations for 150 employees. This property held the annual PGA tournament with heavy weddings and private membership events. It was a private and semi-public golf course.

9/1995 - 2/1998 Benefits/Payroll/HR Administrator Gucci timepieces, Irvine, CA

Performed Benefits and Payroll for 150 employees and 35 regional sales representatives.

Supported the International Human Resources Director; for U.S., Asia, Europe, and Canada offices with human resources functions in retail and distribution industry.

EDUCATION

Senior Status towards B.B.S. Business Administration – University of San Diego, San Diego, CA

General Education – Holy Cross College, New Orleans, LA

Professional Human Resources Certification – University of California Extension Program, Irvine, CA

Beginning SPHR certification – Society of HR Management/HRCI program

TRAINING/KNOWLEDGE

2015 Employment Law Update, Time Management Program, 401(k) and Profit Sharing Administration, Business Writing,

Microsoft Word, Excel, PowerPoint, Access, Outlook, Internet, HR Logix, R-File Scan, Kronos, CompuPay, ADP Timesaver, ADP for Windows, ADP HR system, Time Clock Maintenance, Infinium Web Based, Ulti-Pro, Alcohol Seller/Server Certified

MEMBERSHIP AFFLIATIONS

Society for Human Resources Management (SHRM) – current Member

Inland Empire Society for Human Resources Management (IESHRM) – current Member

AWARDS

Appreciation Chip Award – Pechanga Resort & Casino Executives

Received Manager of the 3rd quarter – Pala Mesa Resort Management

Bronze Medalist presented by Congressman Torres of California 34th District

Excellent References by General Managers and Regional Directors available upon Request

Contact this candidate