Customer Service Quality Assurance

Professional Summary

Skills

Work History

Education

JESSICA MOUNTS

**** ******* ******, *******, ** 77009 • Home: 832-***-**** • Cell: 832-***-**** • **************@*****.*** Highly motivated. Extensive customer service and sales experience. Professional,reliable and courteous seeking a dynamic long-term receptionist position

Responsible, reliable,honest,work well under

pressure,work well with others and general

public,always giving a hundred percent of myself and never bring problems from home to work

Quality assurance

Customer targeting

Strategic event planning

Strategic partnerships

Extensive experience in daily office operation.

cashier/receptionist, 01/2009 to 02/2012

Northport pharmacy and gift gallery – Northport Alabama answered multiple phone lines

bag medication

check customers out

help with opening and closing of Pharmacy,helps prepare medication for the nursing homes.Handle receptionist customer service cashier duties start to finish, referrals. receptionist health care advocate, 08/2004 to 05/2007 Greene County physicians clinic – Eutaw, Alabama

My duties included answering multiple phone lines, checking customers in an out, scheduling appointments,verifying insurance,making referrals assisting the physicians and nurses. High School Diploma:

Texas School of Business - League City Texas

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