Customer Service Sales

Location:

Posted:

April 06, 2016

Drew Fortier

Grapevine, TX 76051

*********@*****.***

SUMMARY OF QUALIFICATIONS

* ***** **********; 3 years management experience

TABC Certified

Strong customer service skills, able to diffuse problematic situations that arise

Skilled at making multiple drinks with high quality taste

Excellent cash handling skills

5 years experience on Micros Software

Ability to record and analyze past/present sales on excel

Goal oriented, efficient, sense of humor, good listener

Display professional demeanor and attitude in the work place

PROFESSIONAL EXPERIENCE

Manager / Lead Bartender November 2010 – present

Side Bar Denton, TX

Delivering quality customer service and satisfaction to all patrons.

Developing and training new employees on daily duties.

Maintaining a clean, organized, and efficient work area.

Balance and record inventory throughout the bar. Able to forecast future needs and purchasing alcohol and bar supplies.

Record and count money from the drawers at the end of the shift, making sure that our money matches the Micros report for turn in.

Assisted with developing new specials and promotions to increase sales at the bar.

Overnight Stocker 2009-2011

Target Denton, TX

Unload new shipment of items and stocking them in the appropriate section.

Worked at an efficient rate to stock items on multiple aisles throughout the store without having to be supervised.

EDUCATION

North Central Texas College Corinth, Texas

54 credits 2004-2010

Denton High School Denton, Texas

Diploma 2000-2004