Customer Service Representative

BRENDA HATHCOX

**** ********, ******** **, ***** 469-***-**** **********@*****.***

SUMMARY

I am seeking a fulltime position to utilize my 15 years of clinical, customer service and

office experience. My strengths include a great attitude, flexibility for daily needs,

dependable, and willing to go the extra mile to achieve quality targets. I believe I am a

strong candidate for employment as I possess a high level of integrity and competence

COMPUTER SKILLS

Experienced in Word, Excel, Centricity, RIS, Efilm and Pacs

EXPERIENCE

07/2013 – Mammography Tech aide and Patient service, Touchstone Imaging, 1425 Gross road,

11/2015 Mesquite TX 75149, 972-***-****

• Duties entailed coordinating prior films from Baylor to Touchstone radiologist, patient

scheduling, front office coordination including patient check in, test order initiation

and confirmations

1998 - 2013 Patient Service Representative, Baylor Diagnostics affiliated with Baylor Medical Center

Garland TX, 1660 Republic PKWY, Mesquite TX 75150

• Office coordination – patient check in, scheduling, census management with daily log

transmittal to Baylor

1997 - 1998 Referral Coordinator, Baylor Family Health, 1575 I-30, Mesquite, TX 75150

• Office coordination – patient check in, scheduling, census management with daily log

transmittal to Baylor

1996 - 1997 Nurse Aide, Doctor’s Hospital, 1151 N Buckner Blvd, Dallas, TX 75218

• Patient care, ensuring basic care and Activities of daily living

EDUCATION

1970 High School Diploma, Woodrow Wilson, Dallas TX

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