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Medical Receptionist

Location:
Jacksonville, FL
Posted:
April 06, 2016

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Resume:

Jenitha Brown

**** ********** ********* * ********* 2004

904-***-**** 904-***-****

************@*******.***

PROFESSIONAL PROFILE

Supervisory/Leadership/Management Experience

Train New Hires

8 years excellent customer service experience

High level work ethic

Reputation for excellence and high quality service to patients/customers

Highly effective in promoting a positive, productive environment

Good eye for detail; well organized, skilled in setting priorities

Resourceful and self-confident; can get the job done, and do it well

Remain calm and work well under demanding conditions

EDUCATION

Everest University Jacksonville, FL

Bachelor of Science Degree, Applied Management 7/2015 to Present

Anticipated Graduation 1/2017

Associate in Science Degree, Applied Management 1/2014 to 4/2015

Atlanta Job Corps Center Atlanta, GA

Certified Nursing Assistant Diploma 2004

Advanced Career Training Jacksonville, FL

Business Office Administration Certificate 8/2002

SKILLS

Human Resources

Management

Office Supervision

Leadership

Business Ethics

Business Law

Profits Loss Statements

Finance

Bookkeeping /Budgets

Marketing /Advertising

CPR Certified

HIPAA and OSHA Compliant

Patient Registration & Scheduling

Inventory

Customer Service

Microsoft Office

Vital Signs

Electronic Medical Records Management

Insurance Verification

EXPERIENCE

Brooks Rehabilitation Hospital Jacksonville, FL

Certified Nurse Assistant 12/2009 to 11/2015

Palm Garden Of Jacksonville Jacksonville, FL

Certified Nurse Assistant 2/2007 to 12/2009

Regents Parks of Jacksonville Jacksonville, FL

Certified Nurse Assistant 1/2005 to 1/2007

Sadie G. Mays Nursing Home Atlanta, GA

Certified Nurse Assistant: Externship 6/2004

Grady Memorial Hospital Atlanta, GA

Certified Nurse Assistant: Externship 5/2004 to 6/2004

Recorded vital signs and document results into the patient’s chart

Gathered information from caregivers, nurses, and physicians about patient condition, & treatment plans

Observe and examine patient to detect symptoms that may require medical attention

Document and report observations of patient behavior to nurses

Review patients' dietary restrictions, food allergies, and preferences to ensure patient receives appropriate diet

Measure and record food and liquid intake or urinary and fecal output, reporting changes to medical or nursing staff

Krystal's Jacksonville, FL

Cashier/ Shift Leader 4/2003 to 1/2004

Directly supervised and coordinated activities of workers engaged in preparing and serving food

Advanced Career Training Jacksonville, FL

Office Assistant/ Clerk 11/2000 to 12/2002

Operated office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers

Answered telephones, direct calls, and take messages

Maintained and update filing, inventory, mailing, and database systems, either manually or using a computer.

Communicated with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints

Opened, sort, and route incoming mail, answer correspondence, and prepare outgoing mail

Reviewed files, records, and other documents to obtain information to respond to requests

B/B Mortgage Jacksonville, FL

Office Assistant Externship 3/2003 to 4/2003

Answered telephones, direct calls, and took messages

Maintained and updated filing, inventory, mailing, and database systems, either manually or using a computer.

Communicated with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.

Opened, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.

Reviewed files, records, and other documents to obtain information to respond to requests

House of Faith Jacksonville, FL

Secretary and Accounting 1/2000 to 12/2002

Prepared, examined, or analyzed accounting records, financial statements, or other financial reports to assess accuracy, completeness, and conformance to reporting and procedural standards

Report to management regarding the finances of establishment

Establish tables of accounts and assign entries to proper accounts

Develop implement, modify, and documented recordkeeping and accounting systems, making use of current computer technology

Debit, credit, and total accounts on computer spreadsheets and databases, using specialized accounting software

Operate 10-key calculators, typewriters, and copy machines to perform calculations and produce documents

Account payable, Account receivable

Received, record, and bank cash, checks and vouchers



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