Jenitha Brown
**** ********** ********* * ********* 2004
************@*******.***
PROFESSIONAL PROFILE
Supervisory/Leadership/Management Experience
Train New Hires
8 years excellent customer service experience
High level work ethic
Reputation for excellence and high quality service to patients/customers
Highly effective in promoting a positive, productive environment
Good eye for detail; well organized, skilled in setting priorities
Resourceful and self-confident; can get the job done, and do it well
Remain calm and work well under demanding conditions
EDUCATION
Everest University Jacksonville, FL
Bachelor of Science Degree, Applied Management 7/2015 to Present
Anticipated Graduation 1/2017
Associate in Science Degree, Applied Management 1/2014 to 4/2015
Atlanta Job Corps Center Atlanta, GA
Certified Nursing Assistant Diploma 2004
Advanced Career Training Jacksonville, FL
Business Office Administration Certificate 8/2002
SKILLS
Human Resources
Management
Office Supervision
Leadership
Business Ethics
Business Law
Profits Loss Statements
Finance
Bookkeeping /Budgets
Marketing /Advertising
CPR Certified
HIPAA and OSHA Compliant
Patient Registration & Scheduling
Inventory
Customer Service
Microsoft Office
Vital Signs
Electronic Medical Records Management
Insurance Verification
EXPERIENCE
Brooks Rehabilitation Hospital Jacksonville, FL
Certified Nurse Assistant 12/2009 to 11/2015
Palm Garden Of Jacksonville Jacksonville, FL
Certified Nurse Assistant 2/2007 to 12/2009
Regents Parks of Jacksonville Jacksonville, FL
Certified Nurse Assistant 1/2005 to 1/2007
Sadie G. Mays Nursing Home Atlanta, GA
Certified Nurse Assistant: Externship 6/2004
Grady Memorial Hospital Atlanta, GA
Certified Nurse Assistant: Externship 5/2004 to 6/2004
Recorded vital signs and document results into the patient’s chart
Gathered information from caregivers, nurses, and physicians about patient condition, & treatment plans
Observe and examine patient to detect symptoms that may require medical attention
Document and report observations of patient behavior to nurses
Review patients' dietary restrictions, food allergies, and preferences to ensure patient receives appropriate diet
Measure and record food and liquid intake or urinary and fecal output, reporting changes to medical or nursing staff
Krystal's Jacksonville, FL
Cashier/ Shift Leader 4/2003 to 1/2004
Directly supervised and coordinated activities of workers engaged in preparing and serving food
Advanced Career Training Jacksonville, FL
Office Assistant/ Clerk 11/2000 to 12/2002
Operated office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers
Answered telephones, direct calls, and take messages
Maintained and update filing, inventory, mailing, and database systems, either manually or using a computer.
Communicated with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints
Opened, sort, and route incoming mail, answer correspondence, and prepare outgoing mail
Reviewed files, records, and other documents to obtain information to respond to requests
B/B Mortgage Jacksonville, FL
Office Assistant Externship 3/2003 to 4/2003
Answered telephones, direct calls, and took messages
Maintained and updated filing, inventory, mailing, and database systems, either manually or using a computer.
Communicated with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
Opened, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.
Reviewed files, records, and other documents to obtain information to respond to requests
House of Faith Jacksonville, FL
Secretary and Accounting 1/2000 to 12/2002
Prepared, examined, or analyzed accounting records, financial statements, or other financial reports to assess accuracy, completeness, and conformance to reporting and procedural standards
Report to management regarding the finances of establishment
Establish tables of accounts and assign entries to proper accounts
Develop implement, modify, and documented recordkeeping and accounting systems, making use of current computer technology
Debit, credit, and total accounts on computer spreadsheets and databases, using specialized accounting software
Operate 10-key calculators, typewriters, and copy machines to perform calculations and produce documents
Account payable, Account receivable
Received, record, and bank cash, checks and vouchers