Customer Service Sales
Resume:
Danielle Compton ****************@*****.*** Chicago, IL 60619
Objective
Obtain a challenging career with your company that utilizes my strong people skills, organizational abilities and business.
Professional Highlights:
Sales
* Monitored checkout stations to ensure that they had adequate cash available and that they were staffed appropriately.
* Calculated total payments received during a time period, and reconciled this with total sales.
* Trained in all cash handling procedure including Point of Sales Software (POS) with excellent organizational skills
* Great knowledge base of product to insure sales suggestive selling and personal shopping
Customer Service
* Familiar with Microsoft programs and auto answering computer/phone systems
* Professional receptionist with a pleasant and calm phone demeanor under the most adverse customer’s situations
* Answered customer’s questions, while directing them with the provided information they need on procedures and policies.
Experience
InnerShine/ Dr. Joan Mccohnell Chicago, IL Office Manager 01/15-Present
Billing/Filing & Maintain Records/Telephone Answering/Scheduled Appointments/Proofread & Transcribed Mental Health Assessments & Other Handwritten Reports/ Conducted Intake on New Clients/Data Entry(Communicating With Clients Through Faxing, Emailing, &Mail Process) Addressed Clients Concerns & Office Procedures/ Order &Track Office Supplies
Mariano’s Grocery Store Chicago, IL
Lead Cashier and Customer Service Assistant (Handled all Debit/Credit/Check/WIC Transactions, Balanced registers, Trainer for new cashiers, & Stock) 2/13-01/15
Mahogonie Day Tax Services PCA Enterprise Chicago, IL
Secretary/ Collection Agent (Tax Season Only) 01/13-04/13
Computer Filing, Scheduled Appointments, Copied & Received Clients Tax Information
Family Dollar Stores Chicago, IL
Customer Service Representative (Asst. to Store Manager, Lead Cashier, Stock Help, Balanced Registers, Floor Asst.) 01/12 - 11/12
The Disney Store Chicago, IL
Greeter, Sales Informer, Cashier, Sales Representative, Stock Asst. 07/07 -10/11
Auntie Annie's Pretzels Chicago, IL
Cashier, Customer Service, Dishwasher, Stock Asst. 11/06 - 01/07
Education
Harold Washington College Chicago, IL
General Studies 08/06- 01/07
Fisk University Nashville, TN
Vocal Music Performance Major 08/05-05/06
References: Available upon request
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