Project Management
Resume:
Rizul Puri
*******.*****@*****.***
Project Manager/Coordinator, Agile Scrum Master and business consultant with over 5 years of globalized experience (interacting with people nationwide) in creating, managing, and maintaining accountability in all phases of project management/system development life cycles (PMLC/SDLC) with managerial, functional/technical emphasis in IT/Web, customer/mobile applications, e-commerce, retail, banking, financial and other emerging technology packaged.
I am a detail oriented manager/team member with forward thinking and more than able to plan, organize, coordinate multiple projects and actually thrive under pressure. I have a motivational personality and I tend to bring best out of my team members.
Experienced in managing enterprise wide projects with over million dollar budgets.
Excellent skills in Project Planning, Portfolio Management, PMO Processes, Scheduling, Resource Management, Performance Management, Cost and Budget analysis and Scope & Risk analysis to support strategic planning, strengthen accountability, enhance decision making, and enhance customer expectation.
Involved in Resource Utilization and Allocations, monitoring the Critical deliverables and milestones across initiatives.
Experienced in performing the project feasibility and scope analysis, defining project milestones, deliverables and critical deadlines, managing customer expectations, and driving supreme levels of customer satisfaction.
Clear sense of priority when directing resources and tasks, monitoring development efforts, assembling key project deliverables, reporting project status, and raising awareness on issues requiring escalation.
Experienced with communicating project implementation options that affect cost, schedule, quality, and risk to stakeholders, and offer recommendations based on these components.
Experience with creating estimates, RFP’s, SLA’s, and SOW’s and using project management & communication tools (Microsoft Project, PowerPoint).
Developed budget estimates, establishes baselines and manages project schedules utilizing MS Project, SharePoint, and other Microsoft Office products. Effective Project Scope Change Management and Configuration Change Management.
Expertise in developing Process mapping documents to describe the data flow between various systems in the organization.
Excellent presentation skills in preparing contingency plans, issue logs, forecasting and planning work schedules with excellent comfort level.
Comprehensive knowledge of web services related concepts such as XML, WSDL, HTML, Ajax, SOA, API and Web Architecture. Comprehensive knowledge of business engines and XML schemas.
Actively contributed for SOA architecture and setting up business engine and have extensive knowledge about 3-tier and n-tier architecture.
Proficient in handling large data sets on excel and generating reports on basis of VLOOKUP, regression analysis, goal seeking, Pivot tables and various other logical and statistical functions.
Expertise in Waterfall and iterative methodologies such as Rational Unified Process (RUP) methodology, and Agile.
Expertise in Creating Unified Modeling Language (UML) diagrams such as Use Case diagrams, Activity diagrams, Class diagrams and Sequence diagrams according to UML methodology.
Tracing requirements throughout the development process and verifying adherence using the Requirements Traceability Matrix (RTM).
Agile Experience:
Expert in Agile Methodologies, SDLC Models and STLC as well as an Agile executive-Successfully gathered requirements, developed new processes, handled release management and assisted in Support.
Worked as trainer, speaker, consultant and practitioner, specializing in helping organizations with the successful adoption of agile processes (Scrum, XP and Kanban) either on a corporate enterprise- level or team-level.
Experienced in SCRUM based iterative incremental development showing increasing business value every SPRINT. Experienced in techniques such as SPRINT planning, Product Backlog management, agile estimation, daily SCRUM, metrics such as Burn-down & Velocity charts, Sprint summary report, Sprint review/retro meetings etc.
As Scrum Master managed: Stand-ups, Backlogs, Burn-Down Charts, Sprint Planning Meetings, Retrospectives, demos, Story Board, and Story Writing.
Assist teams (8-10 people) in removing impediments and by sheltering from outside interference for Agile team.
Elicit well defined user stories from Product Owners, Product Managers, and internal business owners in order to ensure the delivery of high-business value products.
Jointly populate, prioritize, and maintain product backlogs with Product Owners while in Agile team.
Compile and circulate daily status updates and retrospective presentations while in Agile team.
Worked for planning, directing and executing enterprise Agile transformation.
Hands on experience with: Prototype, Product Backlog – Epics/User Stories, Project Scope Document (PSD), business Requirement Document (BRD), Functional Specifications Document/Functional Design (FSD), Use-Case Document (UCD), MS Project, Design Decisions & Impact Analysis Document (IAD), High Level Design (HLD), Process flow/Activity diagrams, User Manuals/ Guide, Technical Specifications, Vendor Identification Process, business Process Modeling etc.
Areas of Expertise
Iteration Management
Business Analyst/Project Coordinator
Project Management
Business Strategist
Agile Methodologies
Application/Software Development
Professional Experience
Client: American Express, New York City, NY
Duration: Jan 2014 – Till date
Title: Project Manager
Project Description: American Express facilitates electronic funds transfers (EFT) throughout the world, most commonly through American express-branded credit cards. The credit bureau program delivered a common servicing platform for American Express, Inc., to send consumer and commercial data (90M records) to bureaus merging the in house ‘BlueLight’ platform that existed, with a single servicing platform. This ($1.5-$2M) project included process redesign and Integration across multiple channels for account reconciliation since transactions are spread across multiple systems.
Responsibilities:
Interacted with business/Customer/regulatory stakeholders during the initiation, design, execution and release phases of the business projects, understanding roadmap, monitoring customer expectations, project performance, and key deliverables.
Led project team of 10-15 members through all phases of project life cycle including initiation, planning, executing, monitoring and controlling, and closing.
Facilitated PGC (Project Governance Committee) Meetings, PEMT (Execution management) Kick off meetings, Governance overview presentation, Plan overview including budget, Project Status report meetings, iteration planning, implementation planning, team overview, shared project resources etc.
Formulated a comprehensive project plan defining the Project Scope Statement, Work Breakdown Structure (WBS), defining key project milestones, dependencies, and resource utilizations, Risk Impact Analysis, Procurement and Mitigation Plan, and Project Control, Change Management Plan Communication & Closing Plan.
Coordinating and conducting the various Agile ceremonies – Story pointing, Backlog Grooming, Iteration Demo and Iteration Retrospective and provided AGILE project management controls.
Prepared several artifacts like Project Scheduling, Project Governance, Project Checklist, PM Startup checklist, Project Timeline, Project Coverage plan, RAID Log, Requirement Specification doc, Change request log, RTM etc.
Track project/program progress, identifying and escalating issues and identifying resources to provide solutions to ensure that program tasks are completed according to established timelines.
Coordinating across off-shore teams, cross functional teams, Steering Committee/PMO reporting (metrics, issues, risk) and Responsible for preparing monthly/bi-monthly status reports and tracking flow of operations.
Performed analysis of business rules, business and system process improvement flows, user administration to be used for the new merged platform.
Worked with User experience team to design GUI for customized reports, developed solution options, and influenced the organization to adopt solutions and tradeoffs.
Interacted with Tech lead and developers to generate fully automated solution meeting all requirements and reviewed Test plan and Test cases prepared by QA team and oversee the execution of UAT testing.
Supported Release Planning and Managed the Ration Team Concert (RTC) in support of the Agile Methodology.
Performed Change Management by analyzing change requests in accordance with project scope/resources/schedule and ensuring that adequate documentation and support available for approvals from PGC/CCB.
Environment: Agile, MS Office suite, Rally, MS Project, Enterprise Architect, SharePoint, Tableau, SQL Server, SnagIt, JIRA, XM, UML, .NET
Client: Fremont Bank, San Francisco, CA
Duration: Jan 2012 – Dec 2013
Title: Scrum Master/ Project Coordinator
Project Description: The project involved setting up Internal Application, which was Financial Services Desktop (FSD) for bankers and tellers. The scope of the project was to set up their in-house financial software system allowing bankers and tellers to collect information in a systematic way and for accounting and finance professionals to analyze and report data to internal and external stakeholders.
Responsibilities:
Creating the project management plan including subsidiary plans like schedule, cost, quality, communications, risk and ensured adherence to company Project Management standards.
Defining the detailed project schedule based on the WBS formulating a Gantt chart using MS Project, defining key project milestones, dependencies, and resource utilizations.
Managed and coordinated communications across stakeholders, JAD sessions, and brain storming sessions, scope negotiations, Release planning meeting, project status review, and customer feedback meetings.
Managed and forecasted budgets ($1.7M) for project resources and created various customized reports utilizing Sap BO (summary reports, matrix reports, pie charts, dashboards)
Lead Scrum team of 8 members and maintained working partnerships with business/cross functional stakeholders to create enterprise culture of trust and transparency.
Coordinated with Product Owner to prioritize requirements/Product Backlog based on Delivery schedule, SPRINT summary, Business Value based on ROI calculation.
Facilitated Iteration Planning meetings and coordination of release management activities for deployments and closely tracked iteration progress reporting velocity and managing capacity.
Facilitated Release planning, Agile estimation (story points), SPRINT planning, Daily SCRUM, SPRINT review and Retrospective meeting to track progress, eliminate project impediments and setting strategies.
Created metrics such as “Burn-down” and “Velocity charts” for each SPRINT and tuning/adapting the subsequent Product Backlog/development/Release Plan to meet feature delivery deadlines.
Invited active participation from customer in user acceptance testing (UAT) for every SPRINT delivery and focusing on pro-active customer collaboration rather than customer negotiation.
Identified/documented data sources and transformation rules required to populate and maintain data warehouse content and was responsible for indexing of the tables in that data warehouse.
Resolved issues and worked with Development Team to troubleshoot, reported/escalated issues and impact analysis for change management and executive decision.
Assisted the team in reviewing test cases, test plans and tested the final application for usability testing to verify whether all the user requirements were catered to by the application.
Coordinated with Scrum team for Bug tracking and fixing critical customer-impacting defects by prioritizing them.
Environment: Agile-Scrum, MS Visio, MS Project, Documentum, SharePoint CMS, Balsamiq, MS Dynamics, Windows NT/XP, MySQL, R- Data, ERWIN, Teradata, SAP Business Objects, PM Clarity, JIRA, Confluence, Test Director, Load Runner.
Client Shaklee Corporation, Pleasanton, CA
Duration: April 2010 – Dec 2011
Title: Business Consultant/ Assistant Project Manager
Project Description: This e-commerce project involved creating a mobile application, My Shaklee, for Shaklee users to shop online and providing them with business opportunity to build their own network. The project involved the business analysis for company’s mobile applications specifically on bifurcation of level of participants and managing their in house item system.
Responsibilities:
Managed the project of over $10M with other key associate and performed Gap Analysis to derive requirements for existing system enhancements to ensure a timely and effective implementation.
Studied and compiled customers’ requirements, various customer queries and volume of communication through Nutrition experts as well as third party vendors.
Collaborated with SMEs, technical architects to outline and document high-level Functional Requirements (FRD), in compliance to SDLC and to ensure enhancements comply with architectural and testing standards.
Interfaced with different lines of business, vendors, and stakeholders to assess the current communication model and gather recommendations to improve it.
Facilitated daily, weekly, bi-monthly and monthly meetings at different level of team.
Responsible for developing, maintaining, and grooming the requirement specification and detailed project plan.
Managed project execution including allocation of work and monitoring to ensure on time completion of tasks.
Prepared regular PMO reports to upper management, summarizing activity, status, issues, and risks for the project
Interacted with Marketing, sales and customer service users to monitor requirements gathering.
Participated in Milestone Review/End of Phases/PMO Meetings with various Project Stakeholders.
Created a communication matrix, with roles, responsibilities and focus areas – for reporting weekly updates to concerned stake-holders, development and management teams.
Generated ad-hoc reports as directed, for the management team, on progress of each requirement completion, delivery time-line, test and UAT schedules etc. and provided presentations and demo’s to all levels of management and partnering groups.
Contributed to both visual and interactive design as well as oversight of entire mobile platform for android and iOS.
Worked closely with UI Developer, Web designers, front-end developers to create detailed system design.
Environment: MS Project, SQL, Crystal reports, Waterfall SDLC, SharePoint, Balsamiq, Dreamwaver, MS Visio, MS Excel, HTML, C++, UNIX, Quality Center, UML, XML
Education Details:
“Master of Business Administration emphasis in Business Intelligence and Information Technology”
California State University San Bernardino, GPA – 3.88
“Bachelors of Commerce Honours emphasis in Accounting and Finance”
Delhi College of Arts and Commerce affiliated with University of Delhi (India)
Skills Accomplished and Interests
Skills: Retail, Finance, Banking, E-commerce, Excellent Communication and People skills, Comfortable in Presenting to Executives, MS Project, MS Excel, JIRA, SPSS
Language Skills: Fluent in both written and spoken English, Hindi and Punjabi.
Awards: Awarded Student Merit Scholarship for consistent high GPA of 3.85 and above throughout.
Certification: Certified Scrum Master, Certified Product Owner, Accredited Project Manager (APRM)
Key Courses Accomplished:
Marketing Management (MKTG 605), Introduction to Information System and Technology Management (IST 609), Organization Theory & Behavior (MGMT 601), Project Management (SCM 510), Corporate Strategy in a Global Economy (MGMT 685), Managing the Supply Chains and Operations (SCM 607), Information Networking System and Security (IST 648), Financial Theory and Corporate Finance (FIN 602), Managerial Accounting (ACCT 606), Information Based Management, Database (IST 647), Decision Support Systems and Data Analysis(IST 650), Information Systems Planning, Strategy and Policy: Enterprise Architecture(IST 646)
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