Mark A. Miller
Stone Mountain, Georgia 30088
678-***-**** **************@*****.***
SUMMARY
A Project Manager with strong leadership, facilitation, and interpersonal skills. Strong conflict resolution, negotiation, and consensus building skills applied across functional lines and at various levels. Developed standards, streamlined processes and formed training programs. Proficient use of Microsoft Projects, Salesforce, SAP, AutoCAD 2000-2011, AutoCAD electrical, IDEAS, Promise-E Classic, Promise ADS CAD packages and the Microsoft Office Suite.
EXPERIENCE
08/2014 – Present, HMBJ Consulting, Atlanta, GA
Program Manager
Managed cross-functional teams of stakeholders from sales, product marketing, and corporate communications groups to develop event strategy and execute projects
Managed marketing programs to achieve strategic business objectives
Produced marketing plans inclusive of overall theme, key messages, advertising initiatives, budgeting and staff training
Created and implemented communication plans to manage and ensure high satisfaction of stakeholders' expectations; that included senior executives, customers, outside consultants, vendors and other stakeholders.
Liaison between clients and their customers ensuring quality of services, overall customer satisfaction, and account growth.
04/2013 – 08/2014, NCR, Duluth, GA
Operations Program Manager
Managed both internal and external cross-functional resources through the stage gate process
Developed and managed project plan and timeline
Participate and provide support for cost reduction opportunities and quality issue resolution
Provided verbal and written project updates
Achievement of Program Cost, Quality and Schedules
Managed engineering change control, inventory exposure,
Outlook capital and expense for NPI and ongoing manufacturing support monthly
10/2011 – 04/2013, Newell-Rubbermaid, Atlanta, GA
Project Engineer / Project Manager
Managed a portfolio of twelve concurrent new product development projects
Developed and managed project plan and timeline
Led a cross-functional team including representatives from marketing, industrial design, product engineering, packaging engineering, supply chain, sourcing, quality, finance, and manufacturing
Provided verbal and written project updates
Managed project close out and post program reviews
04/2009 - 09/2011, Morgan Properties and Investments, Alpharetta, GA
Project Manager
Managed all phases of projects from start to finish.
Provided day-to-day project operations and administrative leadership.
Research potential projects and assisting in planning and design
Managed and assisted in the development of architectural drawings - AutoCAD 2011
Research and evaluate materials and finishes
Prepared proposals, budgets and schedules
10/1992 - 03/2009, Siemens Energy & Automation, Atlanta, GA
Project Manager (2007 - 2009)
Established and managed project schedule, provided updates and reports on projects in excess of $4,500,000.
Liaison between manufacturing facilities and customer project management teams
Created sales orders, purchase orders, and invoices in SAP
Managed change control
Senior Engineering Technician - Project Coordinator (2006 - 2007)
Checked and graded engineering documentation released to workshop
Directed the Standardization of schematics and mechanical assembly drawings
Reduced re-work 27% by identifying the root cause, updating sub assembly drawing
Senior Electrical Designer (1996 - 2006)
Designed control panels, operator stations and remote I/O equipment.
Reduced drawing cycle time 16 hours by developing an equipment symbol library
Prepared Bill of Materials, Wire List, Wire Labels and Device Labels utilizing AutoCAD
Production Supervisor - Technical Trainer/Standards Manager (1994 - 1996)
Managed and motivated up 50 electro-mechanical technicians
Increased productivity by 19% in less than six months.
Coordinated schedules ensuring on time shipments
Electro-Mechanical Technician (1992 - 1994)
Interpreted mechanical drawings/assemble cabinets.
Interpreted electrical schematics/wire cabinets.
Traveled to customer job sites to compete engineering changes.
1986 – 1994, United States Marine Corps, Naval Air Station - Atlanta, GA
Supply Administrator, Corporal / E-4 / Squad Leader
Maintain and prepare necessary accounting and supply documents, custody records, perform reconciliations, and take timely action to ensure corrective action of problem areas.
Ground supply administration and operations and supply accounting
Requisition and procurement processing
EDUCATION
BA, Business Administration, Columbia College, Columbia, MO - GPA 3.64
AFFILIATION
SDP - Big Brother Program Mentor
GFL – Youth Football coach