Customer Service Administrative Assistant

Camella Jimenez

PHONE: 859-***-****

************@*****.***

OBJECTIVE: Experienced Recruiter and Executive Administrative Assistant, I am also successful in office management and systems administration. I am proficient in Microsoft Word, Excel, and Outlook. I have 10 years plus of customer service experience, I can also type 45wpm as well as computer savvy. I am very detailed oriented when it comes to filing and organization especially confidential documents. Looking for a permanent position where I can grow in the company. Searching for a work place where I can have a family and build on my career

RELEVANT WORK EXPERIENCE:

Packaging Service Co. – Executive Assistant

June/2015 - Mar/2016 Houston TX 77032

(Temp Assignment)

Scheduled flights for techs and managers

Made Appointments with clients and kept track of meetings using MS Outlook

Assisted with payroll when needed

Assisted with interviews

Sourced through applications using Bullhorn

Created CNA reports using Excel

Helped budget accounts. and invoices

Managed accounts and employees in SAP

Organized all incoming mail, meetings and reports

Answered any incoming calls

Copied, Faxed scanned, and emailed documents

Zinga Group LCC. Administrative Assistant

Sept/2014 - May/2015 Houston, TX 77052

Recruiting and Tracking candidates

Face2Face Interviews/Phone Interviews

Sourcing resumes with (Bullhorn)

MS Outlook/Payroll (weekly)

Computer data entry using Excel and Word

Schedules flights for Managers

Prepared PowerPoint presentations

Answered all incoming calls

Processed E-verify/ I-9 for Employees

Drug tested and prepped all candidates

Copied, Faxed scanned and emailed documents

Advantage Resourcing – Recruiting Coordinator

Lexington, KY May/2012 - Aug/2014

Handled all interviews and drug testing

Some Accounts Payable (ADP)

Payroll every week(ADP)

E-verify/ I-9 for employees

Filing charts and data entry

Orientations

HIPAA Policy & Procedures

Reviewed and Searched Resume’s

Prepared PowerPoint presentations

Organized all incoming mail, meetings and reports

TVMAX Inc. Help Desk Clerk

Houston, TX Sept/2008 - Apr/2012

Cable Operator

Front Desk Coordinator

Helped dispatch to technicians

Billing and Collections w/ customers

Handled escalated calls with angry customers and their issues

Tracked all calls using MS Excel

Answered incoming phone calls from CSR’s as well as customers for assistance

ACS Inc. (Affiliated Computer Service) - Billing Clerk

Lexington, KY Oct/2002 - Jun/2008

Humana Insurance Claims Adjuster

Verified Insurance for clients

Billing and Collections agency

Organized and Filed records/charts

Submitted and handled follow up claims

Familiar with ICD9 and 10 CM’s

Medical scanned, and emailed documents

EDUCATION: Bluegrass Technical and Community College

Associates Degree in Science/ Major: Office Systems Technology

AWARDS AND CERTIFICATIONS:

TVMAX Inc. Perfect Attendance (2010)

ACS Inc. Hard-work and Dedication Award (2007)

References at request

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