Customer Service Medical

Jennifer Buchanan

**** ******* **** ***. ****, Jacksonville, Florida, 32257

Phone: 904-***-****

E-mail: ***********@*****.***

Education:

Sanford-Brown College, Jacksonville, FL

Medical Assistant Diploma Graduation- February 2016

Skills:

Medical Terminology

Autoclaving

Medical Front Office Skills

Vitals

Patient History

OSHA Training

CPR/AED Certified- Adults, Infants and Children

Electrocardiogram

HIV Awareness Training

Medical Billing and Coding

MS Office

Advance Data Systems

EMR

EKG Trained

Pharmacology

HIPAA

Employment History:

Dr. Pearl Kwong Dermatology Jacksonville, FL January 2016 to Present

Medical Assistant Extern

Check patient in and take patient to exam room

Take medical history including medications

Answer phones and confirm appointments with patient

Assist doctor with medical procedures

A Bright Beginning Jacksonville, FL April 2010 to November 2015

Preschool Teacher

Assisted children in toilet training

Developed appropriate lesson plans for children each week

Implemented specific art activities for the child's age group

Yum Yum Tree Jacksonville, FL August 2014 to October 2015

Waitress

Provided excellent customer service when assisting customers with their orders

Oversaw customer satisfaction

Assisted customers with orders over the phone

A-Z Child Development Center Jacksonville, FL February 2001 to March 2010

Infant Teacher

Developed weekly lesson plans

Nourished babies

Assisted in tuition payments and office administration

Kept immunization records up to date

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