Customer Service High School

Alexandrea Fletcher

***** ****** ****** **, *******,texas,77067 - Home: 832-***-**** Cell: 832-***-**** **************@*****.***

Professional summary:

Hi I am Alexandrea Fletcher and I have been working with customer service jobs for about 2 years and I just like working with customers and helping them out. Highly motivated and skilled who graciously handles and resolves challenging client issues. Driven to consistently deliver exceptional client support.

Skills:

•Budgeting and finance specialist

•Effective public speaker

•Flexible schedule

•Team player

•Organized

• 150 words in 5mins typing speed

•Conflict resolution

•Computer-savvy

•Goal-oriented

•Reliable

•Natural leader

•Excellent interpersonal skills

•Adobe InDesign

Work:

Cashier, 05/2013 to 11/2013

Wendy's- 9035 west rd

•I worked with customers at the front counter and take their order and money and I worked at the drive thru window doing the samething.

•I took a lot of orders per day by addressing customer inquiries, solving problems and providing new product information.

•Greeted customers entering Wendy's to ascertain what each customer wanted or needed.

•Assisted customers with food selection, inquiries and order customization requests.

Customer Service Rep, 12/2013 to 05/2014

Vector-3845 fm 1960

•Described product to customers and accurately explained details and care of merchandise.

•Politely assisted customers in person and via telephone.

•Provided an elevated customer experience to generate a loyal clientèle.

•Answered product questions with up-to-date knowledge of sales and store promotions.

Education:

High School Diploma- 2014

Westfield high school-16713 ella blvd

•3.0 GPA

•English and Journalism coursework

•Marketing coursework

•Criminal Justice coursework

•Public Relations and Communications coursework

•Public Relations and Communications coursework

•Sociology coursework

Contact this candidate