Project Manager, Corporate Trainer, Product Manager

JEFFREY A. ERETH

*********@*****.*** I 330-***-**** I LINKEDIN.COM/IN/ERETH

SENIOR PROJECT MANAGER

Managed over 25 software installations from purchase through implementation • Senior Project Manager for 6 Years with fastest growing NICU Feed Management system in North America • Facilitated all upgrades, change orders and user training

Proven Project Planning, Definition and Analysis Optimized Project Scheduling Excellent Customer Communications Enforced Quality Assurance Ability to clearly define work breakdown structure Proven Expertise in fighting Project Scope Creep Executed Numerous Enterprise Implementations Established Team Leader and Mentor PROFESSIONAL EXPERIENCE

Paragon Data Systems, Inc. 1999-2016

Product Manager 2012–2016

Managed SafeBaby®, a product with over $3,000,000 in revenue and over $250,000 in yearly license and service renewals.

Spearheaded 30 system implementations at many of the largest and most prestigious hospitals in North America.

Facilitated Partnerships with Abbott Nutrition and NeoMed, Inc., both NICU Industry leaders

Contributed in securing US Patent #8,172,129, “Method for tracking Milk in a Neonatal Care Facility” for the SafeBaby®BMT application

Directed an outside Sales Team of over 50 representatives throughout the US and Canada

Collaborated on Contract Negotiations, Product Marketing, IT System Support, Website Management Project Manager 2008-2015

Established Implementation Process, Technical and Project Manuals, IT Support Guides, Product Manual and all training materials for SafeBaby® application

Led over 600 webinars, training classes and on-site presentations with as many as 500 people in attendance

Executed 25 successful installations of the SafeBaby® NICU Feed Management application as Sr. Project Manager

Created upgrade process for all affiliated hospitals. Created and developed yearly upgrade project schedule

Spearheaded 5 yearly releases of the SafeBaby® application by documenting change requests and directing in-house programming team

Supervised Project to create On-line, iOS and Windows based Video Training Application no in use by all affiliated hospitals Corporate Healthcare Trainer 2008–2014

Lead Trainer on SafeBaby® installations throughout North America

Created Comprehensive training literature utilized at all SafeBaby® implementations

Trained approximately 1300 Nurses, Dieticians, Technicians, Clinicians, NICU Managers and Neonatologists

Provided on-going support and training for all affiliated hospitals and new employees Services and Support Manager 2004-2008

Managed department that had over 120 Service Contracts and nearly 500 service customers

Supervised all support employees daily schedules

Guided hiring process of all new support personnel Services and Support Representative 1999-2004

EDUCATION

University of Dayton, Dayton, OH 1990-1994

CAPM Certified

TECHNOLOGY SKILLS

Proficient in Microsoft Project, PowerPoint, Excel, Word, Visio, Access, Sharepoint, Prezi, Webex, Join.me, ACT, DAC, SQL, SalesForce

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