Customer Service Electrical

P. O. BOX *** • KOFORIDUA

PHONE: 024*******/050******* • E-MAIL: ***********@*****.***

DARKWA ISAAC JUSTICE

PROFILE

I have strong troubleshooting skills (technical, analytical, and problem solving), organization and multitasking skills, the ability to work well under pressure and the ability to work either independently or in a team environment. I am also results oriented, a critical thinker and a quick learner with a strong eye for details. I am trainable and willing to learn to fit into your company.

Languages: English, Twi

Hobbies: Reading Novels, teaching, writing and blogging

Skills: Microsoft Office (Excel, Word, Power Point), Sound knowledge on interpreting electrical diagrams and basic IT skills.

DETAILS

Passport Number: G0852925

Nationality: Ghanaian

EDUCATIONAL BACKGROUND

BSc. Electrical/Electronic Engineering, Second Class Honors

Kwame Nkrumah University of Science and Technology

[ June, 2013]

West African Senior School Certificate (W.A.S.S.C.E.)

St. Peter’s Senior High School, Nkwatia-Kwahu

[June, 2008]

Junior Secondary School Certificate (B.E.C.E.)

Riis Presby Model JSS, Koforidua

[April 2005]

PROFESSIONAL EXPERIENCE

[September, 2013 – August, 2014] Electricity Company of Ghana, Eastern Region

National Service Personnel.

Duties: ELECTRICAL INSTALLATION AND MAINTENANCE, COMMISSIONING AND CUSTOMER SERVICE.

Assist in the design of electrical distribution network, overhead network construction - Low Voltage and High Tension lines, visited the premises of customers to fix Service faults, initialization of pre-paid meters, installing and monitoring AMR (CT) meters for industrial customers, installation of low voltage distribution boards and panels, termination of HV and LV cables, Transformer TTR tests using the turn ratio test set e.g. Megger TTR330, Troubleshooting, Diagnostics and Maintenance of Transformers.

[June 2010 – August 2010] Intern, Electricity Company of Ghana, Koforidua.

Duties: Assist in the design and construction of electrical distribution network and maintenance tests on transformers.

[June 2012 – July 2012 ] Intern, CFAO Equipment division, Accra

Duties: Assist in wiring and testing of newly installed Elevators, troubleshooting faulty Elevators, programming newly installed Elevators using Electronic Service Tools and reading and interpreting single-line diagrams.

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