Customer Service Supervisor
Resume:
Marco Alaba
**** ** *** **. ******** Pines, Fl 33024
**********@*****.***
Objectives
In applying for this position, I will do everything in my power and duty to provide genuine efficiency towards company standards. I am eager to utilize my energy and knowledge into this business, and hope to further develop my overall skill-set based off my working experience from this job.
Education
-McFatter Technical Center High High School Diploma (2010)
-Broward College Associate in Arts (2012)
-Florida Atlantic University Bachelors in Criminal Justice (2016)
Certifications
1) CYHAWK Security Group Florida “D” Security License
2) CYHAWK Security Group Florida “G” Security License
3) National Rifle Association of America Weapons Concealed (completion of NRA Pistol Course)
Experience
1) Auction 84 (Warehouse Associate) August 2008 – May 2009 Davie, FL
Supervisor: Joey Marple 954-***-****) Starting Pay: 9$/hr - Ending Pay: 10.50$/hr
Duties:
-Storing & transferring of auctioned goods such as furniture
- Selling merchandise (furniture)
- Able to lift 50+ IBS of merchandise
- Deal directly w/ customers in transportation of merchandise
- Deal actively w/ contractors in process of transactions & transportation plans
2) Smetzalez Medical Office (File Clerk) November 2009 – February 2010 Pembroke Pines, FL
Supervisor: Joey Marple 954-***-****) Starting : 9.50$/hr - Ending Pay: 10.50$/hr
Duties:
-Storing, organizing, removing files from storage units
-Operating computer management systems
3) Albaline Inc. (Renaissance Festival) (Ticket Vendor) February 2011 – April 2012 Deerfield Beach, Fl
Supervisor: Mac Serda 305-***-****) Starting Pay: 9$/hr - Ending Pay: 9.50$/hr
Duties:
-Distributing & promoting ticket sales
-Providing direct customer service
-Handling computerized management systems
4) Timberland Outlet Factory (Sales Associate) August 2013 – August 2014 Sunrise, Fl
Supervisor: Clive Colquhoun 954-***-****) Starting Pay: 9$ / hr – Ending Pay: 9.50$/hr
Duties:
-Promoting sales
-Customer service
-Distributing footwear, apparel
-Stocking merchandise
-Maintaining work floor
-Handling computerized management systems
5) CyHawk Security Inc. (Unarmed D Licensed Guard) March 2016 – Current Employment Sunrise, Fl
Supervisor: Kevin Spurgeon 954-***-****) Starting Pay: 9$
Duties:
-Secures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry.
-Obtains help by sounding alarms.
-Prevents losses and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers.
-Controls traffic by directing drivers.
Skills
Microsoft Office
Basic Computer Management
Public Speaking
Customer Service
References
1) Mac Serda (Former Supervisor) 305-***-****
2) Joey Marple (Former Supervisor) 954-***-****
3) Clive Colquhoun (Former Supervisor) 954-***-****
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