Quality Control

María Virginia Zambrano

Weston-Florida. USA

Cell: 954-***-**** ● ********@*******.***

INDUSTRIAL ENGINEERING PROJECT MANAGEMENT INTERNAL AUDITING QUALITY CONTROL ANALYST

CAREER OBJECTIVE

A highly motivated, skilled and experienced industrial engineer with expertise in seeking productivity improvements, quality, optimizing, integrating, streamlining processes, internal audits, knowledge of internal control concepts (COSO), risk analyst, document controller, ISO 9000 assessor, strategic planning, to achieve higher efficiency and effectiveness of the companies, and speaks fluently English and Spanish. Looking for a challenging position to utilize my strengths and abilities and achieving organizations goals for future gains.

AREAS OF EXPERTISE

Microsoft Packages (MS Excel, MS PowerPoint, MS Outlook, MS Project)

Visio

SAP

Quality standards and Procedures

Regulatory compliance

Vendor qualification and quality assurance

EMPLOYMENT HISTORY

REFINERIA ISLA CURACAO PDVSA, Curacao Jan2012-Dec2013

Internal Auditor

Take a lead to carry out routine or special audits/reviews in accordance with the audit program covering the scope areas.

Contribute to the development of Internal Audit policies, procedures and programs.

Engage with staff/management in relation to the planning and execution of the audits and review drafted reports to ensure relevancy and quality.

Controlled the execution of the different phases of the audit process through appropriate monitoring of the planning, fieldwork execution and reporting of findings and recommendations.

Documented audit work performed in a well outlined detailed report.

Collaborated with different areas of the organization involved in audits, coordinating and promoting participation and implementation of the recommendations made.

Followed-up on the status of outstanding internal audit issues.

Promoted the implementation of best practices internal control and management in their business for continuous improvement.

Involved in audits below:

Evaluation of Investment Projects at Emmastad area.

Evaluation of Contract Procedure for FCC Turnaround.

Evaluation of Planning and Procurement procedures for FCC Turnaround.

Evaluation of Execution Procedure for FCC Turnaround 2012.

Evaluation of Recruitment and Contract Administration procedures.

Evaluation of calculation of 18.5% increase to contractors workers.

ARIADNA Engineering and Construction Systems, Venezuela 2009 - 2010

Quality Control Analyst

Provided Monitor quality control compliance and procedures.

Monitor all activities necessary to achieve and/or maintain certifications with ISO 9001: 2000.

Collaborated with management on quality indicators verifying the requirements of both the organization and customer.

Participated in internal and external meetings to keep track of project execution.

Analyzed quality issues for customers and suppliers to propose and develop possible solutions.

Evaluated data obtained about current projects for compliance with specifications and claim reports.

Revised standard operating procedures and improved workflows.

Meet and improve metrics for employee safety and follow 1+5S principals for work place organization.

Evaluate new technologies and methods to make recommendations regarding their use.

Write technical reports or documentation such as deviation reports, testing protocols, and trend analyses.

Prepare and review required method transfer documentation including technical transfer protocols or reports

Perform validations or transfers of analytical methods in accordance with applicable policies or guidelines.

Serve as a technical liaison between quality control and other departments, vendors, or contractors.

Identify and troubleshoot equipment problems

Milos Plaza Café C.A., Venezuela 2008 – 2009

Restaurant Manager

Accountable for all facets of service, production, quality and controls within the Café.

Accountable for all sales and operating transactions in compliance with the policies and procedures.

Prepares service and production staff schedules in accordance with forecasted business volume.

Keeping tracks food supplies stocks, requisition accordingly and complete physical inventories as required.

Update payroll records by reviewing and approving changes in exemptions, insurance coverage, savings deductions, and job titles, and department/ division transfers.

Responsible for the disbursement of employees remuneration by directing the production and issuance of paychecks or electronic transfers to bank accounts.

SUMMA EMERGENCIA Ambulance Service, Venezuela 2007 – 2008

Operations Manager

Develop policies and procedures and educate staff on it, as needed.

Oversight for compliance with operational policies, processes, and practices, including all required reporting.

Work alongside all departments to maintain contracts and oversee new contract rollouts.

Cooperates with other members of management to minimize problems, correct staffing or scheduling issues, and continuously improves service.

Ensures that all necessary patient care and billing documentation is completed within specified time-frames and allows for maximal reimbursement.

Ensures compliance with federal, state and local standards, contractual requirements, and established operational and safety policies and procedures.

Works with the Director of Safety and Risk Management and the safety committee on workplace safety issues; performs periodic safety inspections. Investigates all injuries, accidents and exposures.

Participates in developing specifications for ordering and placing in service medical apparatus and equipment; supervises the effective operation, utilization, and maintenance of medical apparatus and equipment.

General Electric Turbimeca, Venezuela 2006

Intern in Power Generator Dept

Guarantee quality control in every phase of the repair and fabrication process, accomplishing inspection and test standards established in job planning, GE specifications and applicable procedures of Turbimeca QMS.

EDUCATION AND CERTIFICATIONS

Dr. Rafael Belloso Chacín University, Venezuela. 2002 – 2007

Bachelor Degree in Industrial Engineering.

Microsoft Office Excel. CEDIC. Venezuela. 2007

Microsoft Office Project. CEDIC. Venezuela. 2007

Basic Program of Corporate Training of Internal Audit. (PABCAI). PDVSA. Venezuela. 2012

Hydrocarbon Marketing. PDVSA. Venezuela. 2013

References: Available on request

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