Customer Service Microsoft Office

Melanie IsagaMonsalud

**B Pansol Balara Quezon City

Mobile No. 092******** / 093********

Email Address: *************@*****.***

OBJECTIVE: To enhance my skills and apply my ability and knowledge in customer

service. And to be able to pursue a career involving corporate world.

EDUCATION/QUALIFICATIONS:

TERTIARY - Bachelor of Science in Hotel and Restaurant Management

2007 2011 National College of Business and Arts Aurora,Cubao Quezon City

SKILLS:

- Computer: Proficient in some Microsoft Office (Word,Excel,Powerpoint)

- Good communication skills both oral and written

- Excellent in guest, customer, and employee relations skills

- Experience promoting excellent quality, customer service, cleanliness, and safety

Standards.

- Experience working a varied schedule, including weekends, holidays, and evenings

WORK EXPERIENCE

March 2013 Present Moldex Group of Company

(Moldex building, Ligaya St. West Avenue,

Quezon City, Philippines)

Records Section Account Officer

Safe keeping of Buyers File

Folders Inventory

Answering Buyers concerns and queries

Checking all Buyers Requirements

Sending Buyers Notice Letter

TRAININGS:

- On-The-Job Training ( HOTEL 500 hrs.)

Oakwood Premier Joy-Nostalg Center Manila

- On-The-Job Training ( RESTAURANT 250 hrs.)

MARIOS RESTAURANT

191 Tomas Morato cor.scout Gandia Quezon City

SEMINARS:

- Shipboard Familiarization in Sulpicio Lines, Inc.

August 06, 2007 / Port, Manila

- Palm Plaza Hotel (Ocular Tour Inspection)

August 06, 2007 / Malate, Manila

- Leadership Seminar (Junior Executive Association)

January 18, 2008 Cubao, quezon City

ORGANIZATION/ ACTIVITIES:

Member : Bachelor Science of Hotel and Restaurant Management Organization

BSHRM Society (NCBA)

PERSONAL DATA

Nickname : Melai, Aiyrah

Date of Birth : 04 September 1989

Civil Status : Single

Height : 53

Languages/Dialects : English & Tagalog

REFERENCES:

Ms. Emilanie Damo

Aftersales Supervisor in Moldex Realty Inc.

093********

Ms. Jo-Anne Navarro

Manager (CAMG Department) in Moldex Realty Inc.

091********

Spoken/Written

I hereby and certify that the above information is true and correct to the best of my knowledge

and belief

APPLICANTS SIGNATURE

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