Customer Service Sales

Jesse Cohen

**** ************** ******* *****, ** 75093 817-***-****

Profile: w ww.linkedin.com/in/jesse-cohen-483581b4 E-Mail: J ****.*******@*****.***

PROFESSIONAL SUMMARY

Results-oriented professional with a proven track-record of success and a sales acumen

Proven ability to build and maintain strong relationships with hiring managers and key decision-makers

Full life-cycle account management experience including: sourcing, cold-calling, technical screening, interviewing, scheduling, reference checking, offer negotiation and closing

Extensive experience in consultative development operations, interviewing, sales, customer service, technical recruiting, and marketing

Tenacious self-starter with high energy who works best in a goal-centered environment

Optimistic problem-solver with the ability to provide an array of different solutions

High-level of computer literacy; Microsoft Suite, Office 365, Bullhorn, Windows, Mac OS/X, Salesforce and able to type 85 words-per-minute

Excellent public speaking and presentation skills

Team-player with leadership and strong interpersonal skills

Resourceful and creative with a strong sense of emergency PROFESSIONAL EXPERIENCE

Southwest Search, LLC - Dallas, TX 02/16 - Present Account Manager - Technology Solutions

Full-desk environment; recruiting 75% of the time and managing accounts the other 25%.

Liaison between client and company.

Developing relationships with decision-makers for technology companies within the DFW metroplex.

Assuring client’s concerns are met with solutions that provide them the opportunity to meet their business objective more efficiently.

Utilization of Salesforce for clients.

DISYS ( Digital Intelligence Systems, LLC) – D allas, TX 07/15 - 02/16 Technical Recruiter (Fast Track Program) – AppDev QA BI/ERP

In a sales environment performing technical recruiting to staff application development, business intelligence, enterprise resource planning, project management and quality assurance teams.

Aggressively contacted IT Professionals both, passive and active, in effort to recruit for contract, contract-to-hire and permanent roles nationwide.

Qualified candidates by conducting interviews in-person, Skype or by telephone.

Engaged closely with the the candidates throughout the interview process to ensure a positive candidate experience to further the relationship.

Responsible for recruiting “A-Player” consultants within the Application Development, Quality Assurance, Business Intelligence and Enterprise Resource Planning areas of IT.

Coordination of pre-hire screening tasks including reference checks, drug screening, background screening, and initiation of security pre-screen checks for public sector roles requiring security clearance checks.

Continuously employed new strategies to strengthen and improve consultant deployment and retention.

Worked 10+ job requisitions at any given moment; fast-paced environment.

Management of consultants including project scopes and tracking of hiring opportunities, career development and mentorship

1

University of Texas at Arlington 08/14 – 08/15

R esearch Assistant - Pulsed Power & Energy Lab

Prepared and presented technical proposals for research grants

Improved reliability of in-house designed software, systems, database and order processing

Completed A/B testing and set-up FTP procedures to transfer multiple forms of test internally

Served as operating system expert, providing technical support for lab personnel

Developed and managed project plans in a timely manner while providing status updates to the superiors

Team-demanding tasks that require great attention to detail and collaboration IEEE - UTA ( Institute for Electronics and Electrical Engineers) 08/14 – 08/15 Outreach Chair Officer

Focus on outreach within local community for obtaining sponsorship for student governed events

Managing and coordinating projects for both off and on campus events

Recruiting new members for the student organization

Representing the student organization on a professional level at conferences, regional meetings and community service events

Mentoring and tutoring for prospective technology-related individuals Texas Health Resources 04/12 – 03/13

L aboratory Technician

Venous specimen collection

Emergency room rapid response

Working directly with human resources for new employee physicals and drug screening

Communicating professionally and effectively in a fast-paced environment

Working in a team alongside Medical Technologists U.S. Toxicology 04/11 – 01/12

Lab Supervisor

Managing shipment of specimens to confirmation laboratory

Managing specimen route and containment

Keeping track of test logs and instrument data in a database

Incorporating policies and procedures that accurately reflect cooperation with HIPPA

Interviewing candidates for data-entry type positions Medfusion 04/10 – 03/11

Biochemistry Lab Assistant

Working on a team of twelve Medical Technologists

Promotion within one month of working from Specimen Distributer to Accessioning

Second promotion followed two months later to a Lab Assistant for the Biochemistry Department

Began training individuals on the third week of work

Various tasks in assisting Medical Technologists on their work EDUCATION

DISYS (Digital Intelligence Systems, LLC) University Technical Recruiter Fast Track Program

University of Texas at Arlington - 2013-2015

Area of Focus – Electrical Engineering

Tarrant County College - 2011-2013

Associate of Arts

Phi Theta Kappa Honors Society

2

REFERENCES

Paul Colliver - Regional Delivery Manager (Reported directly to) at DISYS - 972-***-****

Tim Gunn - Director of Client Operations at DISYS - 214-***-****

Justin Kidd - Client Partner at DISYS - 214-***-****

David Wetz - Research Professor worked under at UTA - 512-***-**** 3

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