Customer Service Office

shirley bridges

Professional Summary

I have outstanding customer service skills in a call center environment. I also am knowledgeable in secretarial and office procedures and desire a multi-task position in a challenging office environment. Core Qualifications

Proficiency in customer service

Reservations intake and follow-up skills

Efficient in getting to the point in a

conversation with customer

Proficiency in various office procedures in finance, medical and business situations

Computer knowledge

Ability to learn office equipment quickly

Capable of working alone in a small office

situation

Can meet deadlines

Experience

Senior Reservation Agent

December 2004 to December 2015

AC Central Reservations Northfield, NJ

Call Center Reservation Agent with multiple client service awards Education

2 years undergraduate studies : Elementary Education, 1968 SUNY at Potsdam Potsdam, NY, USA

Professional Affiliations

Big Brothers/Big Sisters Country Shore Woman's Club Foster Mother Catholic Church Member Volunteer children's sports 434 Lois Road, London Court II, Egg Harbor Township NJ 08234 Home: 609-***-**** - Cell: 609-***-**** - ************@*******.***

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