Sales Representative

Steve Jayhan

Fox Lake, IL

708-***-**** t ********@*****.***

Operations and Sales Executive

A Recognized Expert in World-Class Manufacturing and Sales Performance

Forward-thinking Operations and Sales Leader with impressive success in plant operations and sales strategies that eliminate redundancies, increase production and create new profit opportunities. Effectively oversees day-to-day operations, ensuring project milestones are met. Builds and grows multi-tasking teams, motivating them to sales and production growth. Adept at optimizing budgets, slashing costs while increasing revenues.

CORE COMPETENCIES

Manufacturing t Sales t Customer Relationships t Production Management

Team Management t Process Improvement t Regulatory Compliance t Facilities Management Leadership t Employee Safety t Transition Collaboration t Service Delivery t Communication

Staff Recruitment and Training t Opportunity Identification t

CAREER HIGHLIGHTS

t Moved 95% of Peerless-AV’s manufacturing operations to U.S. from Asia

t Moved entire manufacturing facility within 3 days, losing only 1 production day

t Slashed order delivery to 1.5-2 days from 4.5 days

t Improved order on-time efficiency to over 95%

t Added Acme Finishing’s main profit center: a 45,000-sq-ft addition and a large powder coating line

tChaired the Safety Committee at Peerless-AV and lowered the loss ratio from $1.44 to $0.23 in the first year

EXPERIENCES AND ACHIEVEMENTS

Peerless-AV, Aurora, IL 2009 – 2015

Leading designer, manufacturer, and distributor of audio-visual products, including TV mounts, outdoor TVs, projector mounts, digital signage, wireless audio systems, and kiosks.

Director of Operations

Guided Production Control, Fabrication, CNC, Welding, Die Casting, Powder Coating, Maintenance, Building and Grounds, Shipping, Receiving, Assembly and Packaging, and Customer Care (Customer Service). Managed 9 direct reports covering 300+ of company’s 500+ employees. Controlled $40M annual budget. Ensured compliance of all local, state, and federal EPA and OSHA rules and guidelines. Maintained physical plant, building and grounds.

tMoved 95% of manufacturing operations to U.S. from Asia, up from 35% in 2009.

tMoved entire manufacturing facility within three days in 2010, losing only one day of production by executing move over weekend.

tIncreased workforce by about 100 as part of insourcing initiative.

tInitiated multiple manufacturing process improvements, including Master Scheduling for most high-volume products.

tImproved order on-time efficiency from 70% to over 95%, slashing order delivery to 1.5-2 days from 4.5 days.

tIncreased throughput on Powder Line by 35% without additional labor; Increased Assembly and Pack efficiencies by 40%.

tEXPERIENCES AND ACHIEVEMENTS (CONTINUED)

tChaired the Safety Committee and lowered the loss ratio from $1.14 to $0.24 in the first year

tEnsured consistent product flow across all operations via new Production Control Dept.

Acme Finishing Co., Inc., Elk Grove, IL 1997 – 2009

The company is a large custom coating producer, providing powder and liquid coating, silk screening, and assembly packing services.

General Manager

Hired as plant manger, overseeing all floor operations, then promoted to General Manager, guiding all operations, sales, marketing, and purchasing functions. Directed up to 160 employees. Guided $8M-$10M annual budget.

tAdded 45,000 sq ft to facility, including a large powder coating line that became company’s major profit center.

CAREER NOTE: Previous roles include 4 years as Sales Representative, O’Brien Powder Products; 5 years as Sales Manager, B.L. Downey Corp.; 5 years as Sales Representative, Kemlite Corp. and 5 years as Sales Agent/Operations Supervisor, Allstate Insurance Co.

EDUCATION

Bachelor of Science, Business Administration, Western Michigan University, Kalamazoo, MI

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