Management Project
Resume:
Jayalakshmi Perisetti
CISCO ID : CSCO********
JUNIPER ID : JPR106917 & JPR00250584
SUMMARY
* ***** ** ** ********** working as Network and Security engineer. Good knowledge on Firewalls, VPN, Switches and Routers. A good team player, quick learner and problem solver. Ready to adapt into a new security/network engineer role.
WORK EXPERIENCE
Senior Network Security
Alchemy Software Solutions – Bangalore, India
Jul 2015 – Jan 2016
Project : Network Solution (P) Ltd An IBM Company Role: Senior Network Security
Network solutions Pvt ltd (IBM) is mainly providing Networking support for various clients. Major clients include Max New York life insurance, ECS, LNT Insurance, MNP,FIAT, MTS Network, AMSS & several BCRS clients.
Job Responsibilities:
Responsible for design, implement and troubleshoot the network Security & routing/switching rules.
Maintaining and troubleshooting Cisco routers, switches, ASA, Fortigate & Juniper SRX
Configuring SNMP for network monitoring.
Configuring syslog,NTP and tacacs on network devices
Upgrading Cisco Router & Switches IOS
Configuration of HSRP, VRRP for Gateway redundancy
BGP, OSPF, Protocol configuration for various location Routers.
Creation, deletion and managing VLAN and VTP
Configuration and Management of IPSEC Site to Site VPN, remote access VPN,Failover etc.
Configuration and troubleshooting of IPSEC VPN, ACL, NAT in ASA & Juniper SRX, fortigate firewall
Responsible for performing root cause analysis of any incident for problem management
Senior Systems Executive
Cognizant Technology Solutions – Bangalore, India
Dec 2007 – Apr 2012
Project-1: TWC Role: Network Security Admin Timeline: Apr 2010-Apr 2012
TWC is an American National Cable TV operator, operating across 27 states in USA. They offer services like HDTV, On Demand, High speed internet etc. Project involves end to end support network issue handling/troubleshooting.
Job Responsibilities:
IP provisioning using IP control, switch port & VLAN configuration using NISapp
Decommissioning of server and related configuration
Troubleshooting OSPF,BGP alerts and VPN issues
Troubleshooting Cisco/Foundry Switches, Cisco/Juniper routers, Foundry load balancer and Net screen firewalls.
Troubleshooting and resolution of Network and security related incidents.
Creating policies, adding DIP, MIP and route in NSM.
Running delta to analyze the impact of configuration being pushed.
Centralized configuration and management of firewalls using Juniper Network and security Manager (NSM).
Assist L3 team on Change request implementation
Log problem tickets for alerts, issues and chronic errors
Run end to end incident resolution calls and engage other technicians as required.
Incident, change and release management.
Project-2: AIMNET Role: Network Administrator Timeline: Jun 2008-Apr 2010
Project involves end to end support of networking technologies like VOIP, CSU, Switching, Routing and VPN of more than 3500 devices. This project involved multiple clients.
Job Responsibilities:
Troubleshooting Switches and Routers for link/configuration issues.
IP Provisioning and Configuring VLANs.
Configuring/troubleshooting routing protocol (RIP, EIGRP, OSPF) issues.
Troubleshooting and resolution of Network and security related incidents.
Designing, Implementing and troubleshooting Policy Based Routing.
Incident Management, change, problem management.
Coordinating with Service Providers like ATT, MCI, Sprint etc in times of issues/upgrade/changes for end to end resolution.
Coordination with the customers and network hardware vendors.
Interacting with clients while handling the bridge calls (when a High Severity issue is going on).
Project-3: COMCAST Role: Incident Manager Timeline: Dec 2007 – June 2008
Comcast/Xfinity is a major internet provide in the united states. They deal home/business internet/phone/TV connections. Project involves end-to-end network and website support activities.
Job Responsibilities:
Troubleshooting basic networking issues, log incidents and escalate to next level.
Monitoring the performance and availability of client datacenters/servers/network circuits/websites using Keynote, dotcom, akamai monitoring tool and log issues based on issue type in SDM tool.
Maintaining SLA, Metrics and performance aggregates.
Classify the issue (e.g. Severity level) based upon impact to the customer.
Performing immediate countermeasures to minimize the impact of the issue on the customer.
Run end to end incident resolution calls.
Create and manage Process Manuals and Documentation’s based on the ITIL standards.
TECHNICAL SKILLS
Networking Technologies and Tools:
Good knowledge on Switching, Routing, VPN and Firewalls.
Routers: Cisco 7200, 3800, 2800 Series and Juniper Routers
Routing protocols: RIP V1 / V2, BGP, EIGRP, OSPF, HSRP, NSRP
Switches: Cisco 4500, 3750, 2950 and Foundry switches
Switching protocols : VLAN, STP, RSTP.
IPS: McAfee intrushield
Firewalls: Juniper SRX, Basic knowledge on ASA, Fortinate and Checkpoint
Network monitoring tools: MRTG, smoke ping and Net cool.
IT Service Management tools: BMC Remedy, Tivoli and SDM
EDUCATIONAL QUALIFICATIONS
Bachelors of Computer Applications Jun 2013 – May 2015
Alagappa University-Karaikudi
Special Diploma in Electronics with specialization in IE. Jun 2004- Nov 2007
SBTET/ GIOE-Secuderabad
SSC Jun 2003- Mar 2004
B.G.K.Z.P.H school-Pedana
CERTIFICATIONS:
Cisco Certified Network Associate
ITIL V2 and ITIL V3 foundation certified
Juniper Certified JNCIA-FWV, JNCIA-Junos
Regards,
Jaya Lakshmi Perisetti
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