Nicole Allen

704-***-****

act71h@r.postjobfree.com:act71h@r.postjobfree.com

mailto:act71h@r.postjobfree.com

Professional Profile:

I am insightful and qualified Human Resource Manager Professional with extensive knowledge and experience in all aspects of the industry. Diverse in professionalism from working directly with the company executives to working hands on with clients. Effective communicator, leader, motivator, proactively resolve issues, and meet and achieve challenging goals and objectives. Extensive experience with developing and advocating for children, adolescents, and adults facing mental health challenges and substance abuse issues in surrounding communities. Connect on all evident by one on one and groups while effectively establishing rapport quickly and building trust.

Core Competencies

Onsite Coordinator/Supervisor Human Resources MGR

Client Assessments/Intake/Evaluation Records Management

Safety Coordinator Occupational Safety & Health Director

Human Resource Manager Medical Records Manager

CARF Director CAHBA Facilitator

Culture Awareness Facilitator

Substance Abuse/Mental Health Case Manager Office Management

Training Report Generator

Motivational Speaker DD Director of Staff

PROFESSIONAL EXPERIENCE

True Blue/ CLP

Onsite Coordinator/Supervisor

Solar Site/Construction

Present

Staffing, Payroll, Orientation, Insurance and Benefits.

Maintain contacts with customer's leaders and analyze requirements and service quality and sort out any relevant issues.

Prepare all personnel documentation perform orientation of new employees, prepare reports for employee payroll and timecard.

Assist employees in check-ins, training and management of associate employees and documents all future requirements.

Maintain knowledge on current staffing pattern and foresee future staff requirement to facilitate timely recruitment.

Provide an interface with potential candidates and clients to provide an update on order status.

Prepare accurate documentation of client and applicant information.

Perform interview on potential candidates to analyze behavioral pattern and carry out relevant background checks to understand suitability for employment.

Coordinate with employees to answer all queries and provide counseling as routine procedure.

Monitor and update database information related to employee assignments and existing openings.

Provide safe working environment to employees and customers through efficient training programs.

Develop creative solutions to satisfy customer requirements.

Prepare customized and special project reports to meet customer demands.

Manage various projects and ensure completion within deadline by attending to every detail of assigned projects.

Maintain record of all company status by exhibiting ethical and strong business dealings.

Coordinating meetings and other conferences is an important function of a project coordinator. If the work involves collaboration among multiple people from different departments or organizations and CM.

Responsible for managing communication among team members. Responsible for arranging travelling transportation and accommodations for team members.

People Helping People of North Carolina, LLC

Winston Salem, NC

5/1/10- 02/15/2012

Human Resource Senior Project Manager

Staff Supervision,

OSHA Certified

First Aid/CPR Trainer

Safety Coordinator Mental Health Division

Employee Records

Medical Records.

Staffing for IIH, CST, ACTT, and DD.

Management Team Member, Audit Team Member, and Crisis Team Member,

Carried a TCM Case Load of 35 Consumers (adult 75% and children 25%)

Coach on self-sufficiency in the community

Provide a clear understanding of diagnosis, problem solving strategies and the ability to make critical thinking decisions.

Regional Management for Mooresville, NC, Statesville, NC, Mecklenburg, NC and surrounding counties.

Responsible for case follow up and thorough analysis to ensure company complies with CARF and CAHBA regulations. Interpret contracts and exceptions by market/provider appeals.

Human Resource Duties Included interviewing, hiring, terminations, FMLA, Insurance issues, 401k, Payroll, Time sheets, Error Reports, Electronic Reports, Plan of Corrections and all staff supervision logs.

MSS Morgan Support Services / UHRS United Health Rehabilitation Services

Greensboro, NC

May 5, 2000-10/1/2010

Program Director

Develop, plan, organized and managed the day to day operations.

Billing Medicaid DMA

Management Team Leader

Manage the quality Assurance and update changes. Manage the business office and all locations. Billable notes quality auditor. Payroll, Timesheets, Job Coach for CAP.

Develop Strategic plan for financial Budgeting, statistical documents and reports. Develop PCP for clients TCM, Reach PCP goals for PCP review, Ensured treatment compliance with all documents, staff qualification and treatment modalities according to federal, state, and accrediting body requirements for all services.

Obtain Authorizations VIA Value Options and PBH. Set up special projects under strict timeframes in order to assist in volume reduction, company/departmental education, and restructure existing workflows.

Worked Direct with clients in IIH, TCM, CST, CAP and residential.

Direct TCM 4 years Adults

IIH AP 2 years

Direct CST 1 Year

Education:

University of North Carolina at Greensboro, UNCG 2002

Psychology/Sports Medicine

Florida Atlantic University Boca Raton, FL 2009

Criminal Justice

University of North Carolina A&T Greensboro, NC August 2011

Counseling Rehabilitation Substance Abuse Summer Program

Personal and Professional References Available upon Request.

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