Rosalinda De La Garza

Summary

Dedicated and focused on administrative/clerical support. Who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and drive to succeed

Key Skills

Microsoft Office proficiency

Dedicated team player

AR/AP

Legal administrative support

Claims appeal procedures

data entry

type 50 to 60 wpm

billingual/english & spanish

10-key by touch

multi-phone lines

SAP

word/excel

payroll

Experience

service advisor

October 2015 to February 2016

Autonation Honda Corpus Christi, TX

duties include: setting, confirming & preparing appointments with customers for their service needs on their vehicles. greeting customers as they come into our service drive, listen to their complaints regarding their issues with their vehicle. create work orders, check warranty, campaigns & any maintenance requirements needed on customer's vehicle. created estimates, create claims for warranty if needed & discussed issues with the customer. invoice, went over the repairs that were performed & made sure each customer was fully satisfied with our services service coordinator

March 2015 to September 2015

Rush Truck Center Corpus Christi, TX

duties include: assist and schedule service work for our service dept. schedule service calls & assign them to our technicians. assisted with the service advisor on writing up customers complaint issues on their diesel trucks. check for any warranty or campaigns that were needed on the unit. assisted on creating work orders, estimates, payroll & invoicing of work performed.

warranty administrator

April 2006 to February 2015

French Ellison Truck Center Corpus Christi, TX

duties include: handled all warranties that came into our service/parts dept for diesel trucks. assisted service advisor with customer's complaints. check for warranty, campaigns & recalls. assisted on creating work orders, estimates, created claims for warranty if needed. assisted with payroll, entered all warranty claims, invoice & prepared for annual warranty audits

Education

GED : basic, 1986

Foy H Moody High School Corpus Christi, TX, United States graduated at del mar college with a GED

1720 Morris Street, Corpus Christi TX 78401

Home: 361-***-**** - Cell: 361-***-**** - act70o@r.postjobfree.com