Test Cases Quality Assurance

Wendy Pendexter, BSc, MEng, CSTE

Westmont IL USA. 1-415-***-**** **************@*****.***

Apr. 4 2016

Infinity

Rosemont IL

Dear Hiring Manager:

I am very interested in your recruitment for Software QA Tester. With extensive experience on software developing and testing I am very confident to offer my skills and knowledge to this job position with high quality. As a CSTE certificate QA I am very familiar with software quality assurance methodologies waterfall, SDLC and Agile Scrum. I have been testing on both website and client-server environments including manual and automation testing. I am familiar with SQL, Oracle, JIRA, HP QC/QTP, VB, TFS, MS Visual Studio and Unix. I managed and monitored onsite and offshore QA team to ensure the deliveries meet the requirement. I have been working on many projects UAT testing by writing user cases, test scenarios, test cases and test scripts. I have extensive experience on testing and developing large-scale application systems in a very fast-paced, multi-tasking environment for over 15 years. A sampling of my key accomplishments includes:

TEST PLANNING

Designed and wrote test Strategy, test plan, test cases and test scripts based on the requirements and project scope or by discussing with customers or business analysts.

Directed the offshore teams for automation testing scopes, scripts and execution.

TESTING

Executed manual/automation test cases for several testing including unit, integration, load, system, regression and UAT testing to ensure software system defect-free.

Closely worked with DB developers to verify complex data loading, extracting and reporting.

Lead and monitored the on-site/offshore QA team to ensure their service meets the requirement.

DOCUMENTING

Logged and tracked testing issues into bug tracking system, like HPQC, JIRA, TFS and prioritized defects and followed up to ensure problems were properly fixed.

Reviewed software documentation to ensure technical accuracy, compliance, and completeness.

Wrote the test exit reports to verify quality build for delivery.

My résumé is attached to provide an overview of my qualifications. I can be contacted at 1-415-***-**** and via email at **************@*****.***. Thank you for your consideration.

Sincerely,

Wendy Pendexter

Enclosure

WENDY PENDEXTER, BSc, MEng, CSTE

415-***-**** **************@*****.***

CAREER PROFILE

Senior Quality Assurance Professional with earned-reputation for meeting demanding deadlines and delivering quality-assured critical solutions on schedule. With extensive experience in computer software and systems integration for large enterprises, I am well-practiced with the design, development and execution of test plans, test scenarios and test scripts for a variety of applications to ensure quality and business compliance across different industries, including large-scale financial and air transport solutions involving client/server architecture. Highly collaborative with people, responsible and well organized, I thrive in a fast paced environment leveraging 15+ years of experience and knowledge, taking ownership to manage my priorities to deliver quality-assured results.

Highlight of Proficiencies and Expertise:

Agile, Scrum

Waterfall

SDLC

CSTE

CMMI

HP QC, HP QTP,JIRA

SQL Developer,TOAD

Oracle e business suite

Lotus Notes, ePM,TTP

MS Office, MS Project

Oracle, SQL

WebLogics Windows

AIX/SCO Unix

Client/Server, Website

N-Tiers, X.25, TCPIP

C

C++

Java

Cobol

Basic/VB

TESTING

Functionality

GUI

Client/Server

Web-based Applications

User Acceptance

White Box

Black Box

Systems

Integration

Regression

CAREER HISTORY

ASCP – Chicago IL. USA, Feb. 2015 – Nov. 2015

Senior QA Specialist. Working with customer support team and developers to ensure weekly production release and new features releases work as expected

Understand the current production, write test plan and test cases, and manage the documentation.

Create, execute test cases, test scripts to ensure the production release works properly.

Working on front-end and back-end testing and to understand the whole system.

Work in Agile Team for ASCP website redesign system

Write test plan, test cases and prepare the test data, test scenarios.

Testing closely with developers and business analyst, tracked the found defects to make sure the issues are solved

SITA – Burnaby, BC, Canada, July 2007 – Jan. 2015

QA Specialist. As a key member in Agile Scrum Team, interacted and collaborated with Product Owners, Scrum Masters and Developers, collocated and remotely in the US and Brazil, to identify defects and subsequently verify selected issues have been properly resolved.

Managed stakeholder expectations by reviewing and verifying requirements.

Discussed requirements with Business Analysts to verify understanding, accuracy and completeness.

Wrote test cases and created test scripts for various forms of testing.

Executed test cases and properly documented findings/defects for prioritization.

Performed detailed analysis, ensuring bugs and risks logged accurately and completely.

Worked with development and other groups to troubleshoot, identify and prevent defects within production environments.

Lead the customized mainland build for different customers.

Ensured team members able to progress their tasks with high-quality and to schedule.

Wrote test exit reports for regression testing to verify quality build for delivery.

Mentoring and coaching to promote efficient project progress.

Monitored and lead the offshore team to ensure their service meets the requirement.

Took initiative to share my experiences/techniques to promote efficient/effective testing.

SALESCENTRIX.COM INC. – Vancouver, BC, Canada, Jun 2006 – May 2007

QA Engineer. With overall responsibility for the quality of AccountDynamics, a web-based product for synchronizing data across SalesForce.com and QuickBooks.com, focused on systems and performance testing and configuration and build management.

Developed and executed test plans to verify build readiness.

Logged and tracked testing issues to ensure they could be reproduced, and further analyzed. Subsequently followed-up to ensure problems were properly fixed.

Implemented performance testing of Online Web application.

Creates performance test plans, scripts and executes performance test scenarios.

Worked with Developers to analyze and identify the root cause of performance issues and analyze test results to ensure system running in acceptable range.

BULL Information Systems Co Ltd – Beijing, China, Apr 1998 – Feb 2005

Senior QA Engineer: With QA responsibilities, developed test plan and decomposed USER cases into test cases and test scripts. Performed system integration testing to cover all systems aspects included software, host, front server, ATM, POS, cell phone and network.

Took ownership of test plan and high level testing to ensure system work properly.

Planned test strategies and schedules to meet project scope and timelines.

Ensured all issues were logged, prioritized and addressed accurately.

Participated in design and implement of banking dual-hosts back-up contingency testing.

Worked closely with customers to ensure UAT testing successful.

Cooperated with customers to develop the UAT test cases and technically supported.

Prioritized defects to ensure severity defects fixed in time and UAT completed smoothly.

Senior Software Engineer: Worked closely with customers to ensure software meet customer needs. Designed and developed software. Managed and coached junior level developers.

Designed system requirement and specification by collaborating with customers.

Understood and Interpreted customer requirements into technical specifications; demonstrated system and technical functionality in business terms to

Developed core models of software system.

Developed banking systems meet banking system performance needs.

Successfully migrated data across data centers and defined and developed automation test tools for back-end testing.

Project Manager: Coordinated multiple departments in the organization and customers to delivery high quality system to customers.

Focused teams on business objectives and tracked progress to ensure project milestones were completed on time, on budget and with the desired results.

Strategically planned and coordinated with marketing team on possible sales targets. Presented solutions to potential clients, including live demonstrations of product capabilities.

EDUCATION AND PROFESSIONAL DEVELOPMENT

CSTE QAI Agile Scrum Training Course

CMMI Level 2/3 Training Automation Testing Training Course

ISTQB Training Java, Oracle, AIX Unix Training Course

M.Eng – Electrical Engineering Beijing University, China.

B.Sc. – Information & Technology, Physics Beijing University, Art & Science Campus China

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