Sandra Besenhofer
***********@*****.***
Village Realty, Elk Grove Village, IL
November 2015 to present
Part-time Adm. Assistant/Secretary
Schedule appointments for showings
Direct calls to proper agent
Data entry of listings
Reserve keys for agents
HomeGoods, Schaumburg, IL
February 2015 to present
Part-time Associate
Assist customers with their needs on the floor
Responsible for Mark downs (clearance merchandise)
Cash office/register
Processing/Merchandising
Carroll Seating, Elk Grove Village, IL
May 2001 – February 2014
Receptionist/Administrator Assistant
Answered busy 30 line phone lines and direct calls to proper person
Prepared outgoing UPS and receive and distribute incoming UPS
Organized lunch and learns for sales staff and new customers
Prepared bid documents for public bids
Responsible for product library and samples
Uploaded/Downloaded Architectural Plans too and from ftp sites to manufactures and installers for quotes
Attended mandatory pre bid meetings when salesperson could not attend
Assisted Accounts Receivable dept. with collection calls and preparing waivers
Coordinated shipments from factories to job-sites
Data entry of purchase orders and invoices
Prepared close-put documents for completed projects
Jeron Electronics Systems, Chicago IL
September 1991 – June 2000
Service Dept. Mgr.
Directed services calls to engineer dept.
Logged in all equipment for service with description of problem
Made sure repairs were made in timely matter
Logged in all out going repairs with description of repairs made, including parts that where used.
Determined warranty issues
Set up installation training with new distributors and new product training classes
Made travel arrangements for sales staff
Typing skills: 50wpm
Computer skills: Microsoft Office, Word and Excel