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Customer Service Human Resources

Location:
Wrightsville, PA, 17368
Posted:
April 01, 2016

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Resume:

JESENIA LOARTE

** ** **** **, ****, PA ***** C: 717-***-**** act6vj@r.postjobfree.com

Professional Summary

Versatile professional technician trained in quality and human resources,who thrives indynamic, challenging and fast-paced professional environments. Assertive and enthusiastic,with extensive knowledge of Microsoft Office, Outlook, Excel, and PowerPoint. I have greatwork ethics and exceptional multitasking and troubleshooting skills.

Skill Highlights

Production scheduling Troubleshooting proficiencyMaterials accountability Exceptional telephone etiquetteQuality Control Outstanding interpersonal skillsExceptional customer service Extremely organized

Computer proficient

Core Accomplishments

Proudly rated by management as a leading performer.Promoted to Quality Tech Lead.

Professional Experience

Quality Technician Jan 2016 to CurrentSyncreon - York, PA-Verify the structure, accuracy, or quality of warehouse data. By: Prepare productiondocuments, such as standard operating procedures, manufacturing batch records, inventoryreports, and BOL sheets.-Monitor material performance and evaluate material deterioration. Develop or implementproduction tracking or quality control systems, analyzing production, quality control,maintenance, or other operational reports, to detect production problems.- Review operations and confer with technical or administrative staff to resolve production orprocessing problems.

Human Resource Generalist Jun 2013 to Jan 2016Syncreon - York, PA-Analyze employment-related data and prepare required reports. Inform job applicants ofdetails such as duties and responsibilities, compensation, benefits, schedules, workingconditions, or promotion opportunities.- Maintain and update human resources documents, such as organizational charts, employeehandbooks or directories, or performance evaluation forms. -Prepare or maintain employment records related to events such as hiring, termination,leaves, transfers, or promotions, using human resources management system software.Gather personnel records from other departments or employees.

Operator (Team Lead) Aug 2012 to Jun 2013Syncreon - York, PADesign, implement, or operate comprehensive data warehouse systems to balanceoptimization of data access with batch loading and resource utilization factors, according tocustomer requirements.

Education

BBA, Business Management Admin 2019Kaplan University - Harrisburg, PA

Maintained 3.8 GPA for two years.



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