Customer Service Microsoft Office
Resume:
Caitlin E. O’Donnell
Email: ************@*******.***
Summary Statement:
Experienced aviation professional with expertise in flight operations and customer service. Possess excellent communications and interpersonal skills that have led to a range of progressively responsible positions in fast paced environments.
Experience:
ASI Aviation May 2014- December 2014
Columbus, Georgia
Office Assistant/Flight Coordination
Fuel purchasing for all aircrafts
Catering to high profile shareholder clients
Working with BART scheduling
Assisting in Charter flights
Tracking Maintenance hours for 100 hour inspections on PC-12’s, a King Air, and two Citations
Manager of Flight Coordination December 2014- July 2015
Managed a team of five persons
Controlled the daily Flight Operations
Worked with the President, Directors, and Chief pilot directly
Arranged all crewing of aircrafts, fueling, assisted in managing a 24 hour operation
Senior Flight Coordinator July 2015- present
Domestic and International Scheduling
APIS and Customs Paperwork
Over Flight Permits/ updating the BOE for ASI Aviation
Concierge Services including hotel accommodations/rental accommodations
Taughannock Aviation December 2011- November 2013
Ithaca, New York
Charter Coordinator and Flight Following
Attended the 2012 NBAA Conference
Marketing Planes Domestically and Internationally
Catering to the needs of high profile clients, Dignitary and Executives
APIS/Customs and International Planning
Working on call for Charter Services and Dispatch
Experience with FOS/CTA, Microsoft Office and BART
FirstFlight Management January 2007-May 2009
Horseheads, New York
Operations Coordinator
Domestic and International Scheduling
APIS and Customs Paperwork
Over Flight Permits and Flight Logs
Concierge Services including hotel accommodations, rental cars, security, catering
Experience with FOS/CTA and Microsoft Office
Education:
Corning Community College August 2006-May 2007
Corning New York
Scheduler Dispatch Training June 2008
Houston Texas
SCT Boces Cosmetology January 2011-July 2011
Horseheads New York
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