Computer Systems

EDWIN A. PUNTIEL

Bronx, NY 347-***-**** act6ua@r.postjobfree.com

Summary: Adept at troubleshooting: including computer repair and diagnostics. Experienced in installation and upgrading of computer components and software. Possess knowledge of network installation and administration; Technical writing/documentation; Stem analysis and Design including Systems development Life cycle (SDLC) Database design (RDBMS) including Data modeling (ERD); Linux platform including shell scripting.

EDUCATION:

Monroe College - GPA 3.275

Bachelor’s Degree in Computer Information Systems Graduated, 2006

Accomplishments: President’s List Honors 2005 and 2006

TECHNICAL KNOWLEDGE AND SKILLS

Software Application: Dreamweaver Reader Photoshop Word Excel PowerPoint

Database Management: MS Access Oracle

Programming Language: C++ Java COBOL Basic Visual Basic SQL HTML

Desktops and Laptops: HP Dell IBM Acer Gateway

Printers: Epson HP IBM Canon Brother

Operating Systems: Windows 98 XP 7/8/10 UNIX/Linux

Other: FTP

WORK EXPERIENCE

2007 – Present (per-diem) ELIAS COMPUTER SERVICES Bronx, NY

Computer Technician/Web Designer

Take calls and emails from clients who have computer issues to assess in troubleshooting.

Install or upgrade computer hardware components.

Install Windows OS’s XP/7/8/10.

Remove Spyware, Malware and Viruses from PC’s.

Setup of networks for small businesses or homes.

Design web pages using Dreamweaver and Photoshop.

Feb 2008 – July 2008 FORCE ONE INT’L SECURITY Bronx, NY

Security Officer/Doorman

Help resolve conflicts between tenants.

Patrol premises to prevent and detect inside building.

Write reports of daily activities that may seem suspicious.

Call police or fire department in case of emergency.

SKILLS

Track record of responding to customers quickly and recognize problems immediately.

Special talent for troubleshooting technical problems faced by users.

First-hand experience with a wide range of operating systems.

Functional knowledge of Windows and UNIX based systems.

Highly skilled in troubleshooting a variety of hardware and branded systems.

Hands on experience in finding software problems and resolving issues.

Proficient in both coding and connectivity procedures and protocols.

In depth knowledge of popular software and hardware configurations.

Competent at laying complex networks and upgrading the same.

Proficient in LAN and WAN repair.

Special interest in embedded systems and the engineering involved.

Contact this candidate