Tanya Anne Kissell
Strongsville, OH ***** ************@***.*** 440-***-****
PRODUCTION PLANNER
Goal-oriented, results-driven professional with demonstrated track record of leading, planning and executing procurement, production and shipping initiatives in dynamic, demanding environments. Extensive expertise in managing all facets of product lifecycle with comprehensive expertise in inventory control, quality assurance and service delivery. Equipped with advanced communication, interpersonal and management skills. Proficient in SAP, Kaizen and astute to Lean Manufacturing.
Areas of Expertise
Customer Service
Material Handling
Logistics Coordination
Strategic Planning and Analysis
Budgeting and Forecasting
Inventory Management
Supply Chain
Demand Management
Career Experience
Eaton Corporation, Berea, OH
Production Planner, 2007 - Present
Process, assemble and execute customer orders, assuring shipments are carried out in alignment with requested schedule. Control and manage inventory, communicating material needs and labor requirements to production supervisors. Facilitate and moderate demand, utilizing SMED and Kaizen technologies to facilitate procurement.
Key Contribution:
Championed the provision of superior customer service to enhance client satisfaction.
Koyo Corporation of USA, Westlake, OH
Customer Service Representative/Material Control Analyst, 2000 - 2007
Assumed full responsibility for the delivery and maintenance of industrial OEM customer orders. Analyzed consumer demand to project monthly reviews and execute the daily, weekly and monthly reports required to material planning. Enter and maintain Industrial OEM customer orders.
Key Contributions:
Successfully processed material orders, revamping business processes to focus on efficiency and productivity.
Accurately monitored and retained budgetary levels.
Visteon Aftermarket Corporation, Livonia, MI
Customer Account Specialist, 1997 - 2000
Teamed with regional and international sales managers to maintain current inventory, pricing and product information; serving as clients’ main point of contact. Interfaced with dealerships and wholesalers on shipping matters and product performance.
Key Contributions:
Honed technical skills in SAP to master all facets of production lifecycle.
Bolstered remarkable accuracy, earning quarterly “Spot Award” for efforts.
Additional professional experience, includes Customer Service/Inside Sales Specialist with Oatey Corporation from 1996 to 1997.
Education and Credentials
Bachelor of Science, Psychology
Bowling Green State University – Bowling Green, OH
Professional Training
Global 8D Problem Solving
OSHA Recordkeeping